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cellarboy
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Joined 10 years ago
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Re: Purefibre Installation teasing/frustration
Thanks for the information. Much appreciated. I understand all the logistic issues, but if they are not ready to start, then they need to stop littering our mailboxes with their junk mail *telling* us they ARE about to start. At one point we were getting a flyer every 2 to 3 days for several weeks and as I mentioned, the flyers started again a few weeks ago. Mind you this is the company I've told repeatedly to stop calling regarding their security services and still get probably one call every 6 days from them about it. LOL6.1KViews0likes0CommentsPurefibre Installation teasing/frustration
Over the last five or six months we have been inundated with teasing mailouts saying Purefibre is being installed in our area. After the first set of mailouts Telus techs even came and marked the lawn in front of the house. Then nothing. Out of the blue another cycle of mailouts started about 2 months ago, I think we got the "installation is starting!" one about 3 or so weeks ago and again, absolutely nothing. No one at Telus customer care seem to know anything. Does anyone have any idea how long this process generally takes? The mailers are becoming a joke in the house, finding the last one on the kitchen counter with the hand written note from my wife "hopefully before our kid goes to college" on it (our kid is 8...LOL) Wouldn't be so bad but the consistency of speeds on our copper lines is awful and driving us bonkers. Thanks in advance.6.1KViews0likes6CommentsInternet repeatedly "crashing"
For around the last 6 months our internet service is repeatedly "crashing", requiring either a restart of the modem (T3200m) full function for a short period or time (as it inevitably continues to happen) or let the modem restart itself to reduced speed. The issue happened occasionally before the introduction of the Boost Extenders but now every single evening usually beginning at around 10.30 - 11pm. I know something is crashing vs. service slowdown as wifi devices lose wifi service at the same time. Ethernet connected devices are equally affected. Very frustrating. Any ideas?Solved3.1KViews0likes1Comment