Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 927 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8978 Views
  • 61 replies
  • 2 kudos

Internet constantly drops

We have telus fiber and it constantly drops. We can see the lights on our modem go orange while it resets and they turn green again. This is happening at least once an hour, and is very noticeable as we are working from home so our video calls never ...

BL1 by Just Moved In
  • 912 Views
  • 6 replies
  • 0 kudos

Road side Telus boxes exposed to the elements

I can't for the life of me figure out the proper term for these, but they're incredibly common and I've attached a picture of one of the boxes in question. I live in a fairly rural area, and I've got a mental list of 3-4 of these POTS boxes that are ...

IMG_20210410_085504059_HDR.jpg
chris233 by Just Moved In
  • 218 Views
  • 0 replies
  • 0 kudos

Resolved! Can't access Google Maps any more!

When I attempt to access google maps, I get this message: " "We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." . When I look it up on Google help, it says that I need to log into the ...

allec by Connector
  • 14656 Views
  • 9 replies
  • 0 kudos

Neighbor driving on Telus fibre optic box

Hey, how sturdy are the fibre optic under ground boxes? My neighbor keeps driving on it. We are dependent on our internet for work, school and university. I have called telus and was transferred from department to department.

Msfit by Neighbour
  • 403 Views
  • 3 replies
  • 0 kudos

FibreOptic Service

Fibreoptic service is available in my neighbourhood. I have been trying to get a straight answer about the conversion of the fibre optic signals (light) to the electronic signals which are required by my phone, our computers and our internet (all fro...

RonBo17 by Neighbour
  • 1253 Views
  • 11 replies
  • 0 kudos