Internet & Home Phone
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Calendar

Received your 2025 Calendar earlier this week. As usual...the pics are fantastic! The pics always bring a smile.Love the history lesson on how our technology has advanced over time.If I may make a suggestion...you start the calendar off with December...

Question Regarding Fibre Installation in a Condo

Hello, I had a Telus technician come by my condo today to install fibre internet as I am receiving mail that it is now available for my building and area. They had even successfully installed it in neighboring units (or condo blocks). After running s...

JerryCAD by Neighbour
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No Way to Cancel Unwanted Services

I was paying 95/mo ($10 extra because I returned their Optik box) and I just got a bill for $175 out of the blue. All I wanted to begin with, was internet, nothing else, not even essentials. I've spent days on hold, trying to get to someone to talk t...

Remmy by Neighbour
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Resolved! New Telus PureFibre installation Quebec

Hi everyone, I'm new to the Telus fibre family. Today was the day of the installation. The first tech who came was a Bell technician, and luckily I manage to call the Telus tech when the Bell tech was there, because he told me to not use the Nokia ON...

Automatic Withdrawal

Hello, I am set up for automatic withdrawal from my credit card for the Telus home services. But it is not billed as a recurring payment from Telus, so i am not getting the 4% cash back on recurring bill payments. Looking for a solution for this. Tha...

Jick by Neighbour
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  • 1 replies
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Telus offered me a promotion to switch from Rogers

I just got scammed by Telus. They called me offering me a Canada US Mexico 200gb Data Plan at a steep discount - matching my current rate/plan with Rogers plus offering me a home phone credit. I finally got the SIM card and when I activated it I was ...

NH20T Bridge Mode

Hello, Unfortunately telus mesh has not been working in my house, even with a wired back haul and numerous tech visits. Intermittent problems of WiFi dropping or refusing to connect has made it hard for techs to diagnose and ultimately never fixing t...

Failed fix of Wifi6e v2.5 with MoCa

For a month now we have have unstable 3g service since it was installed in December, now after 6 booked appointments (and 3 of which no technician showed), and the other 3 came without or incorrect equipment. Each tech has told us something different...

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