a month ago
Wondering if anyone else has seen this error while attempting to activate Amazon Prime though Stream+.
a month ago
Thank you for reaching out. This is a known issue for existing Amazon Prime members attempting to activate through Stream+. Unfortunately, customers with an active or on-pause Prime subscription will need to cancel their current membership before activating Prime with Stream+.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
Tuesday
If this is an ongoing issue, then why haven't you corrected the issue or stop telling your customers that it is as easy as signing in and not putting this information easily accessible on your instructions page.