Amazon Prime additional channel subscriptions

[eb99]

I recently signed up for Amazon Prime through adding it to my Optik TV selections. In looking through the available programs, I noticed that Amazon Prime offered programs from BBC Earth and Smithsonian Channel, but it said an additional subscription was required to access those program. I already have those channels in my other packages with Optik TV. I contacted Amazon Prime support, and they directed me to contact TELUS, but seemed to say the Prime subscription was different from the subscription through TELUS. Does anyone have any further information on how this works, and whether I can use my TELUS channel subscription with Amazon Prime, or perhaps at least get some credit for it against the charge from Amazon Prime?

[Nighthawk]

You can subscribe to certain channels directly through Amazon as part of Prime. They are fully separate from Telus or any of the other service providers. To access the channels you have from Telus, you'll need to do it through either a set top box (Telus, AppleTV, nVidia Shield), one of the iOS/iPadOS or Android apps, or through the website.