Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

T1200H Bridge Mode not working?

Hi, my ancient Thomson bit the dust and it was replaced by a T1200H. I was running a Dlink di 604 port forwarded (83) for my Security Camera server (Blue Iris). I setup the T1200H in Bridge Mode on port 1 to my Dlink (port 1 to wan input) and now I c...

mikcole by Neighbour
  • 1 replies
  • 0 kudos

email issue

Just spent 2.5 hours on the phone. First 1 hour and 1/2 to speak to someone in Manilla and I asked for a referral to Canada because the last time I tried to deal with a technical issue the person wanted to send a technician out and it was not necessa...

rothayato by Just Moved In
  • 0 replies
  • 0 kudos

Telus lost my billing history?

Logged into our web account this week only to be presented with an empty billing tab with the message: "Your first bill isn't ready yet. We'll let you know by email and/or text when it's available." We have been Telus customers for years and when I l...

Email address - change accounts

My in-laws have been on Telus email since the early days of telusplanet dial-up. They are moving into a retirement home and the internet service available in the building is through shaw so they will be shutting down their telus account once the sale...

Rogue-1 by Just Moved In
  • 3 replies
  • 0 kudos

T3200M "Forgets" Port Forwarding?

I'm having an issue where every month or so, my T3200M seems to "forget" (i.e. the rule disappears from the list of forwarded ports) that port 32400 is forwarded to enable external access to my Plex server. Adding the port forwarding rule back into t...

Guy wire relocation

Can you give me the direct telephone line to talk to Telus Plant folks about a guy wire needing to be relocated due to new garage build? I can't get to anything but front facing client related customer service folks.

No more TELUS email to my iphone

Out of the blue, I got a message when trying to retrieve my email on my iPhone, as I have done for many years. The error message stated that the username or password were incorrect. I know my username and password are correct...

ccmmaacc by Just Moved In
  • 2 replies
  • 1 kudos