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Cannot Access https://mybluelink.ca/ On TELUS Network

ramgt1
Just Moved In

 

https://mybluelink.ca/ is the OFFICIAL Hyundai website to connect to their cars.

It doesn't work in any device connected to my home wifi. But works just fine if I am connected to a VPN or in other networks like Shaw or on 4G (mobile).

 

Similar issue: https://forum.telus.com/t5/Internet-Home-Phone/Can-NOT-access-website-with-Telus-network/td-p/66185 

 

Trace:

ramgt1_1-1654228814141.png

 

I tried tracing on a Shaw network and it works just fine...

 

2 REPLIES 2

Nighthawk
Community Power User
Community Power User

I am able to bring up that website without issue on my Telus connection using my wired Windows 10 desktop (Chrome), Windows 11 laptop (Edge, wi-fi), and on Firefox on my iPhone connected to my Telus home wifi. What message are you seeing when you try to access it from your wifi?


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ramgt1
Just Moved In

Interesting.

The website just doesn't load. I tried on my Windows 10 laptop, macbook and smartphone.

ramgt1_0-1654232219928.png

 

It is weird because if I use a VPN it loads just fine.

 

ping test:

ramgt1_1-1654232298049.png