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FionaHeron's avatar
FionaHeron
Neighbour
2 months ago

The TELUS Wi-Fi booster is only extending the main SSID and not the Smart Network.

My TELUS Wi-Fi booster is only extending the main SSID and does not appear to boost the Smart Network. Devices connected to the Smart Network are not benefiting from the booster’s coverage. Is this expected behavior, or is there a way to configure the booster to extend the Smart Network as well?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, thanks for reaching out. What you’re seeing is expected behaviour. TELUS Wi-Fi Boosters extend the primary SSID only. The Smart Network is managed directly by the TELUS gateway for steering and optimization, and it isn’t separately extended or rebroadcast by the booster. Devices connected through the booster will still receive optimized performance via the main SSID, but the Smart Network itself doesn’t appear as a separate boosted network.