Forum Discussion
Cannot Access https://mybluelink.ca/ On TELUS Network
https://mybluelink.ca/ is the OFFICIAL Hyundai website to connect to their cars. It doesn't work in any device connected to my home wifi. But works just fine if I am connected to a VPN or in othe...
I am experiencing the same issue
I had TELUS PureFibre installed last week. Ever since, I cannot access mybluelink.ca from a browser on my home network (Wi-Fi or wired), or use the app on my phone (while connected to my home Wi-Fi).
Pinging that same resolved address, 209.136.139.219, fails.
However, if I use a VPN service on devices (or mobile network on my phone), it works fine.
Did you ever find a resolution?
Unfortunately no 😕
Just a little bit of background. I was living in Edmonton downtown and didn't have purefibre (it was through old copper cables) when I had this problem.
Now I am living in Calgary and since I moved (still with telus), the mybluelink website works just fine.
There is fiber in my building, but the Telus modem that I am using is still the same (the only thing is that they had to do a hard reset to reconfigure the modem for fiber).
I believe there is something blocking the website in one of telus' network nodes or something like that... That probably just affects Edmonton or some areas of Edmonton
I would have little faith in getting anyone from telus support with enough knowledge to troubleshoot this, but maybe still worth a shot.
