Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Telus leaving customer on hook

Just wanted to let everyone know what kind of company Telus is. Telus installed fiber optic lines in North Delta and I was super excited, but that was short lived. They needed to cut trees to install the fiber lines, but they butchered the Cherry tre...

WIFI issues again and again

We have restarted our modem 4 times since the technician was in over a week ago. He came in to fix issues and even hard wired a booster with a different address and login. We set everything up on all devices to find either and it worked ok for about ...

Tracy2020 by Just Moved In
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Norton security

Is TELUS contacting customers via email regarding the change to Norton Security and how to upgrade to new platform?

carwel by Organizer
  • 1 replies
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Resolved! Creating separate 2.4 and 5 ghz wifi networks using Wifi Hub?

Is it possible to create two separate networks using the newer white Telus Wifi Hub? I was able to do this with my old T3200M.I can turn them on and off individually but I don't seem to be able to create two differently named networks.The problem is ...

MNZS by Friendly Neighbour
  • 3 replies
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Disabling SmartSteering and Optik TV

I have Telus fibre Internet and Optik TV with 3 STBs -- 1 wired and 2 wireless. I am interested in disabling the SmartSteering feature on my supplied T3200M modem in order to hopefully address some issues I've been having with my wireless home networ...

x917 by Just Moved In
  • 4 replies
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main ethernet cable

So getting a PS5 for Christmas want to hard wire to network the question I have is can I run a switch off the wire that runs into my DVR or should I run it off one of the other ports and run a whole new wire to TV area. I have seen it in the diagrams...

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