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ramgt1

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Joined 4 years ago

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Re: Cannot Access https://mybluelink.ca/ On TELUS Network
Unfortunately no 😕 Just a little bit of background. I was living in Edmonton downtown and didn't have purefibre (it was through old copper cables) when I had this problem. Now I am living in Calgary and since I moved (still with telus), the mybluelink website works just fine. There is fiber in my building, but the Telus modem that I am using is still the same (the only thing is that they had to do a hard reset to reconfigure the modem for fiber). I believe there is something blocking the website in one of telus' network nodes or something like that... That probably just affects Edmonton or some areas of Edmonton I would have little faith in getting anyone from telus support with enough knowledge to troubleshoot this, but maybe still worth a shot.
3 years ago Place Home Services
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Re: Cannot Access https://mybluelink.ca/ On TELUS Network
Interesting. The website just doesn't load. I tried on my Windows 10 laptop, macbook and smartphone. It is weird because if I use a VPN it loads just fine. ping test:
4 years ago Place Home Services
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Cannot Access https://mybluelink.ca/ On TELUS Network
https://mybluelink.ca/ is the OFFICIAL Hyundai website to connect to their cars. It doesn't work in any device connected to my home wifi. But works just fine if I am connected to a VPN or in other networks like Shaw or on 4G (mobile). Similar issue: https://forum.telus.com/t5/Internet-Home-Phone/Can-NOT-access-website-with-Telus-network/td-p/66185 Trace: I tried tracing on a Shaw network and it works just fine...
4 years ago Place Home Services
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