Internet & Home Phone
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Telus door to door scam

I've been a Telus customer for 20 years. Happily paying for the highest service to get fast internet. Telus agents came door to door and told me they could give me they could offer a big discount on service due to a strata deal. My price would go fro...

cawsp by Just Moved In
  • 2 replies
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can't log into admin account

We have a new Telus white cylinder (B20A). I tried to login the admin panel (, but the default admin password(the one at the bottom of the cylinder) doesn't work.This is a question I saw on here and the solution given didn't help at all...

New Google Sign-in and Telus Email

Google updated their sign-in pages a couple days ago. Now my Chromebook is constantly trying to sign-in to Drive and Docs on my Telus Google account. Telus email uses the Gmail platform but they have all other Goolge services turned off (Maps, Drive,...

Complaint to make re Telus services

I hope that this will get read by someone from Telus as I have no way of sending an email to them directly: In mid-October'2023 I came to Telus store to switch my cell phones and landline and internet from Shaw/Rogers to Telus. Everything went well e...

WIW by Neighbour
  • 4 replies
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So many problems getting 3G service running...

(copying this up from deep in another thread so it might get noticed better) We ordered an upgrade to 3G service back in Oct 2023. It's been nothing but a nightmare over the last 4 months trying to get this service. We have repeatedly had techs not s...

YYJMSP by Organizer
  • 1 replies
  • 0 kudos

Complaint regarding phone marketing

How do I file an online complaint with Telus (B.C.) The chat bot provides a link to a contact form, but nothing happens when I click on it. Had a pretty bad experience with a telus marketing call tonight and need to report it.

Robinsegg by Just Moved In
  • 2 replies
  • 0 kudos
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