Requesting Refund for Overpaid Cancelled Account

[sindhuts]

Hi There,

We have been receiving the below bill details last 3 months for the cancelled Telus account, but the refund cheque has not been received yet.

• [Admin edit: Removed personal info] 
• Due to an overpayment, bill credit or partial refund, you have no balance owing this billing cycle. Your available bill credit will be automatically applied to future charges or refunded if applicable. No payment is required this billing cycle.

Could you please help us getting the refund ? Please contact via email/ Phone number attached the account number.

[TELUS_Support]

Hi there! We can absolutely look into this for you. Can you please send us a private message our way. Thank you 🙂 

[sindhuts]

How to send Private message ?

[TELUS_Support]

We'll send you one! You should be able to see a little envelope icon in the top right corner when you're logged in. That'll take you to your Inbox where our private message will be waiting.