Forum Discussion

sindhuts's avatar
sindhuts
Neighbour
10 months ago

Requesting Refund for Overpaid Cancelled Account

Hi There,   We have been receiving the below bill details last 3 months for the cancelled Telus account, but the refund cheque has not been received yet.   [Admin edit: Removed personal inf...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

Hi there! We can absolutely look into this for you. Can you please send us a private message our way. Thank you 🙂 

  • sindhuts's avatar
    sindhuts
    Neighbour
    10 months ago

    How to send Private message ?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      We'll send you one! You should be able to see a little envelope icon in the top right corner when you're logged in. That'll take you to your Inbox where our private message will be waiting.

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