After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Does any have the dimensons of the network access hub?
Hello, I am new with Telus. They just install an Acadyan boost 2.1 in my house. With my old router (a very cheaper one) I could have my wifi to shut down for the night. Is there any way I can still do that? I seem to have teenagers who keep bypass ev...
I have run out of ways to get a hold of someone that will be directly accountable to resolving my issues. I have an “outstanding bill” that was supposed to be fully waved, I have been on hold for countless hours now waiting to get a hold of the appro...
A Telus person installed a temporary internet service at my renting place for less than 2 months. Then I requested a moving service and for internet they created a new account under my name which I have been using since 2 years approx. Now I got to k...
I recently received an email from a company called "General Credit Services" claiming that I have an outstanding balance of $187.38 overdue on my Telus Wireline account. We haven't used any of Telus' services in the past 3 years, as we switched from ...
I am trying to be as calm and civil as I can in this, but I am getting very very tired of wasting my time with technology that refuses to work.I am trying to set up a port forward so I can remote desktop into my main beefy PC from when I am at colleg...
Connectivity has been garbage for at least 6 months. They sent a tech once and then sent me a new modem. Still is probably only working (I guess) 50% of the time. I'm seriously considering changing providers. I'm paying for the highest level of fibre...
This is the second time now that I have signed up with Telus and they have reneged on the agreement. A few years ago on Black Friday I was contacted by a Telus sales person and signed up for fibre internet and a 2 year plan. The install had to be com...
Hello, I previously had a 2 year internet contract with TELUS that ended in December and was charged the month to month charge. Because that was more expensive, I decided to purchase a new contract with their Purefibre 1.5g instead of the previous 1g...
Telus is a horrible company when it comes to customer service. On November 13, I requested that my services be moved. This call took over 2 hours, I did not receive an email confirmation. Today, I am on the phone again, for well over one hour so far....
