After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello,I would like to contact Telus support by email regarding install of fibre optics. is there an email address?
I've been on hold for over an hour (with the same music playing over and over), just to try and get my services switched over from Shaw. The installation went great this morning and everything works flawlessly. Is there no way, I can do the switch ov...
New Brother printer won’t connect to modem (no router). School starts tomorrow. I heard it’s something to do with 2.4G vs 5G. Reset the modem and reset the printer multiple times. Please help!
I live in Penticton B.C. Canada near the Skaha side. I'm wondering how I can convince Telus to set up a Fibre Internet Infrastructure in my neighborhood. It's almost 2025, there should be no reason why it isn't already set up. You guys only offer 25m...
I just noticed that when I try to go to https://www.delta.com (Delta Airlines official web-site), I am getting an error and the site is blocked.I am using Telus Fiber Internet and it seems that Telus is blocking this site, and potentially others. Why...
So, I have been wasting away my life for 2 months trying to get Telus to replace one of their broken Lock Boxes in our Condo Complex. This lockbox holds the keys to our communication room so technicians can access equipment. I have spent easily 20 ho...
I have only been a member of this forum for a short while but it seems to me, from reading many other posts, that the forum doesn't really solve many issues as there does not seem to be any input from a Telus rep that actually results in a positive o...
I have been on hold for over 4 hours to talk to a supervisor. We renew our contract for $65 and now they are billing us $135 CS agent can't honour original deal.
I’m trying to create a new password for my wifi, but the admin page for the wifi booster is not accepting the original default password printed on the device. I used a pin to reset it, but it still says incorrect password. Everything is working, I ju...
My home landline is finally working after 3 months of messaging Telus and finally getting a technician out. But now with call control or even without, there is no longer any call display on my Telus home phone lite. Calls just show as "private caller...
