Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Tried to move home service

Was unable to get my home service connected (after two technicians came) have been told it's with the cable crew and will be in touch in 2 days (10 days ago) have not had internet in the past month and yet still got charged for the month I have not h...

Collection Company Emailed me? !!!

August 2023 moved in to new house after 4 years being with Telus. New location no telus service I had to cancel my service. I finish everything with Telus. No charge or any fee. No balance. Now after 10 months collection company emailed me.!!!!! How ...

Joleini by Neighbour
  • 1 replies
  • 1 kudos

T3200m vs WiFi hub (trashcan)

Is the Telus WiFi hub better than the T3200m on a one gigabyte plan? Would it have a longer range? Do commercial routers typically have a longer range than the Telus supplied ones?

Kent2 by Advisor
  • 3 replies
  • 0 kudos

Billed after cancelling

Hi, I cancelled my subscription at the start of this month as I left Canada and I was billed again two days ago? Why did this happen I’m not using the internet anymore.

TELUS Connect App update

Do we know when TELUS is planning on updating the Connect app? It's lacking basic functionality like showing me my Wifi+ access point, and it tells me that every device is connected via Ethernet (even on wifi).

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