After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Earlier this year my Telus home services stopped working completely. I called Telus a number of times and couldn't get a clear answer. Eventually I was promised a tech visit in a week or so. Since I work from home and operate a business with my inter...
This is a graph of the Internet availability on my new Fiber Modem; every couple of seconds, it drops to zero for the Internet. I remote VM into clients, and the VM loses connection for about 3 seconds and then is back; I can't work like this. What i...
Hi, I called telus last week asking to cancel my service on December 3rd 2024, I told the agent that I would like to cancel immediately. However, I still got a bill for December two days later, the service still show up in my TELUS app, I didn't rece...
is this a pre-installed equipment? How do I connect to Wifi with this?
Ok, so I'm looking to upgrade from cable internet to fiber. Telus Fiber is available in my neighborhood. Great, sounds like a great fit right? Except...the website lists that, for my particular house, it is NOT available. Doesn't matter that the hous...
I live in a condo and upgraded to Telus PureFibre 10 days ago. Since upgrading, my home phone goes out of service every few days. Sometimes I can call out, sometimes I get a fast busy after dialling a number. People calling in get mixed results - som...
Hi, I need to open port 3000 on my access hub but can only access the wifi hub which has no access to fire wall advanced settings or port forwarding. So I looked everywhere for a password to access the access hub but I have none. Only the admin passw...
When I plug both of my PC's into the modem/router. I am given the same EXTERNAL PUBLIC IP ADDRESS for both computers. This has made it completely impossible for the second computer to connect to certain games, or even websites completely. And is caus...
Strange things happening. I have had my routers wireless turned off for years with booster network connecting my devices. Everything been working fine. Telus connect showing boosters and devices connected to them. Also google home with Telus optik bo...
