Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 927 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8978 Views
  • 61 replies
  • 2 kudos

Accessing Telus e-mail through Chrome

I'm no longer able to access my telus email using Chrome as my browser. It's telling me:"This account is not allowed to sign in within this network.Please talk to your network administrator for more information." It worked just fine a week ago and I'...

Micheline by Just Moved In
  • 387 Views
  • 1 replies
  • 0 kudos

Capitalizing on the higher speeds, how?

This is a little bit “what do I do” and a little bit of a whine post. Sorry... I just upgraded my TELUS Internet. I had recently been running 150. We have had Fibre for several years. We have 3 wired TVs, and multiple wireless phones, iPads, laptops....

Neilh by Neighbour
  • 399 Views
  • 1 replies
  • 0 kudos

Smart Hub - How can I extend my signal?

I recently switched my internet to Smart Hub. I would like to extend my signal as I have a 3 story house. For my old account, I had ordered and used mesh wifi extenders....Is it possible to use them with Smart Hub? Maybe with ip address or an externa...

TexasSage by Just Moved In
  • 331 Views
  • 1 replies
  • 0 kudos

Using moca adapters

Hi there, I was thinking of a way to get another access point with a wired connection on the top floor of my house. The best way I could think of doing it since I don't have ethernet ports in my house was to use the coax port in the upstairs master. ...

lking by Just Moved In
  • 575 Views
  • 1 replies
  • 0 kudos

Internet not able to be set up?

I recently moved into a duplex which has a legally registered basement and the main floor on each side. There is one fiber optic cable coming into our side of the duplex which is plugged into an ONT that has 4 ports on it. The basement tenant has a m...

Noah_mc by Just Moved In
  • 427 Views
  • 1 replies
  • 0 kudos

Graffiti - East Vancouver

Hello! I would like to report some graffiti on a beige Telus box near the corner of Culloden and East 35th in Vancouver. Specifically, the box is located on the east side of Culloden and between 35th and 36th Avenue. Many thanks and regards,KJ

kj2021 by Just Moved In
  • 227 Views
  • 0 replies
  • 0 kudos

SMTP server

SMTP.Telus.net is this still working my mail server stopped workingsmtp.Gmail.com is the sever now so how would this work with email*****@telus.net because I can’t seem to get it to work

high ping when gaming with high speed internet

whenever i play call of duty warzone i get around a 70 ping with 200 download and upload speed. I play with my friend and he lives in the same area as me and he gets around 25 ping with 100 download speed. I've reset my router and also have used wire...

Sekhon by Just Moved In
  • 165 Views
  • 0 replies
  • 0 kudos