After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I’ve had two major power outages in the last month and after both the battery backup for my ONT beeps incessantly. Given this keeps happening, I’m wondering if the equipment needs the battery or can it work without it. I know it’s there for home phon...
As a loyal Telus client for over 2 years, I've recently become aware of my home internet magically increasing from 72.57 to 158.81 and my cell bill went from 140 to 180....Seriously Telus?! that's an increase of 131.04 per month! Please contact me AS...
the worst company I have ever dealt with. Customer service is beyond horrible. They overcharged my elderly father and I cannot speak with ANYONE about getting the bill adjusted. I am constantly transferred then hung-up on. I have been promised on mul...
How crazy is this company. You can't even contact someone. I live rurally, HAVE THE WORST internet at $125 a month. I can't even run a smart light bulb, videos don't play well and it drops calls all the time. Starlink is 15 dollars more a month. I fi...
Three days ago all account login attempts with firefox latest, windows 10, to My Telus - Log in to manage your Telus account, have failed. The log in page, "Log in securely enter the 6 digit verification code we emailed to" I enter the 6 digit code, ...
Help I cant change my modem from 5ghz to 2.4ghz. When I go to my browser and put the ip in every username and password will not work
As suggested by @El-Eric in a PM, I'd like to figure out the way to get either; 1. a straight forward answer as to exactly when Telus is going to roll out Fibre in my neighbourhood.2. a complete list of all of the "number of reasons" why Telus can no...
Hello all, I recently had PureFibre installed, and am trying to connect to the admin page to change the wifi-password. I know that it takes 24-48 hours to do this on the MyConnect app, so I wanted to do it manually here. I am connecting to 192.168.1....
I’ve recently had multiple issues with Telus regarding my home internet/piktv. Over two weeks ago I accepted a loyalty plan with Telus as my two year promotional plan for home internet/piktv was due to expire at the start of December 2024. The first ...
