Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1162 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 10807 Views
  • 61 replies
  • 2 kudos

OpenDNS for Telus WiFi Hub Arcadyan

I used the default options for setting up the hub to use OpenDNS but its not working. https://support.opendns.com/hc/en-us/articles/228006047-Generalized-Router-Configuration-Instructions OpenDNS says I'm connected and using their DNS servers but I c...

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1162 Views
  • 2 replies
  • 2 kudos

Home phone isn't working

We just painted the rec room and in the process things were moved and cables disconnected. Now things are reconnected and cable and internet work fine but phone doesn't. I have a telephone cord running from the Nokia box to the wall. The POTS light i...

RestWat by Just Moved In
  • 251 Views
  • 1 replies
  • 0 kudos

new fibre install - can I use a voip phone?

I am going to get fibre installed so I got my home wired with cat6 cable for internet and telephone with a router that has an sfp port. Could I use a voip phone? Or would I have to get a wireless home phone? I definitely don't want an ONT box if I ca...

ontbee by Just Moved In
  • 442 Views
  • 2 replies
  • 0 kudos

Bridge port 1 enabled causing captive screen

I want to use my Google wifi as my router so I enabled bridge port 1 on the Telus box as suggested in other forum posts. When I try to set up my Google wifi, I’m being directed to captive.apple.com with a message that says “If you are no redirected, ...

cameronjp by Just Moved In
  • 267 Views
  • 1 replies
  • 0 kudos