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Anthonytb
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Joined 6 years ago
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Apple TV 4K channels
I am wondering if we have any updates on the Apple TV version of the TV+ app. While the Apple TV app has been out for a long time it seems to not be getting any better. I see all of these new apps coming out for the Firestick and built in tv apps for Samsung and LG. The new apps have 4k channels where the Apple TV still doesn’t (at least on my end it doesn’t). just wondering if there is a time frame as to when the Apple TV app will be updated to feature parity. It could be a placebo but it also seems like the Apple TV app is lacking in streaming quality compared to the other. i appreciate Telus putting this app everywhere but surely they should all be equal.Solved143Views0likes1CommentNH20T Bridge Mode
Hello, Unfortunately telus mesh has not been working in my house, even with a wired back haul and numerous tech visits. Intermittent problems of WiFi dropping or refusing to connect has made it hard for techs to diagnose and ultimately never fixing the issue. I am looking to bypass the Telus equipment and install my own deco system. I prefer the ease of use for controls on the deco rather then trying to change settings through Telus. when I place the NH20T in 10GB bridge mode, my deco says no wan ip can be obtained and there is zero internet access. I have 3gb service so I do not want to bridge a 1gb port. I contact Telus support who were unable to assist and said it’s an advanced setting that is probably software locked. Ive read through some other posts but haven’t found the solution I’m looking for. Hopefully someone can assist. thanks.Solved1.2KViews0likes1CommentAccount problems
I’m not sure where the best place to post this as it crosses over multiple services. About two months ago I upgraded to optik evolution as an existing customer. Since then I have had 4 support requests into getting my recordings to work. I repeatedly get the message that recording is not available on Telus tv+. I’ve gone through all the steps including having cloud recording added to my account. My last support request, I was told everything on the billing end was there and they weren’t sure why recording weren’t working. Fast forward to last week, I signed up for WiFi plus. The technician attended and advised he thought I was a new customer as no services are showing up on the back end. He promptly advised his support line and they said billing is fine but for some reason devices aren’t showing up and they were escalating the problem. During this visit, this is when I found my Telus connect app is not functioning either. I cannot see any connected devices nor can I see any hardware I have in my house. I submitted another support request and they advised they are seeing the same problem. Billing seems fine but they can’t see my services and the problem would be escalated. I’m worried whatever is happening on the back end is preventing me from accessing recordings. I’m also worried that I won’t be getting any optik evolution updates as my account seems like it isn’t connected properly. I have not heard back from either support request that was “escalated”. I’ve been a customer for 5 years. Does anyone have any insight as to what is going on here? Also, should I cross post this to the internet board as well? Thanks.3.3KViews1like2CommentsIncreasing Gigabit speeds
My current setup is the Arcadyan router with 2 boosts setup in the house. One of the boosts is used to wire my gaming Systems which is about 10 feet away from the router. I also have Optik tv. Since being installed my maximum download speed over wifi is 270mb. My console wired to a boost gets around 300down and 400up. I’m trying to find a networking solution that allows for faster speeds. Wiring everything to the router does not work in my house but I’m frustrated at the lackluster speeds being output through the boost. Any help on how I can fix this would be greatly appreciated.17KViews0likes20Comments