Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 864 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8707 Views
  • 61 replies
  • 2 kudos

Landline

I have no dial tone from any of my phone jacks! I have called repair twice , no help from either rep,. I also tried customer service, very frustrating when you call and you know the rep isn’t even in the country. I would like someone to contact me wh...

KLD by Just Moved In
  • 1027 Views
  • 0 replies
  • 1 kudos

Cat Ethernet cable for 1GiG

What Ethernet cable should I use for Telus pure fibre 1GiG. I was thinking of getting a Cat 8 because people recommended me that since it has higher bandwidth it’s better(2Ghz)but also it’s too over kill for some people. I just want an honest answer ...

Paavan by Just Moved In
  • 389 Views
  • 1 replies
  • 0 kudos

75mbps fiber

Hi all, I m new here so m not sure if my question would suite here. I m tking fiber 75mbps plan. When I talked to sales representative, he mentioned that my house has fiber connectivity. But installation guy is saying he need to do hole in the wall t...

Mavi by Neighbour
  • 1025 Views
  • 9 replies
  • 0 kudos

Unusable speeds on 2.4Ghz band

We have Telus 1gbps and recently moved and brought the router along with us. At our old location there was no issue, but in our new home the 2.4ghz band is extremely slow. I'm getting about 0-3mbps on my phone sitting next to the router using the spe...

Chilly604 by Just Moved In
  • 588 Views
  • 4 replies
  • 0 kudos

Telus Fibre not available

Currently using Telus Gigabyte Internet but the place I'm moving to has only an option of copper Internet 15 or 25 at the same price. I'd love to use Telus if things are reasonable to the place where I'm moving, but since there is a significant diffe...

calgarian by Just Moved In
  • 476 Views
  • 2 replies
  • 0 kudos