After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have a Telus internet subscription, but I will be moving out of my home and going on vacation for about four months. When I return, I will move into a new place. After I move out, someone else will rent my current home. Since I won’t be living ther...
If I order Telus PureFibre 1GBps service in Calgary today (T2E1S9), what equipment would likely be installed? I'm thinking of switching to PureFibre for the first time and I've been learning about what is required to use your own equipment and forgo ...
Firstly I was forced to get the optic tv for which I was supposed to get credits every month. And then after a month the bill came up to 208 from 81 per month. The lady I aas dealing with named davita told me she will fix everything and get me all th...
Our Telus T3200M router disabled the WIFI SSID Broadcast setting on it’s own. About 5 days ago our phones, tablets and laptops could not see/find our WIFI network to connect and all went to 5G. All our other smart devices were still connected and wor...
Hoping to get some opinions here on what the better setup here is. I've had Wifi plus since I got TELUS internet 2 years ago. It's ok, but lately I've had issues where the devices connected to my secondary AP (an Airties device) just drop, and it tak...
I am wondering if there are any plans to finish installing fibre in Cedarbrae? Telus dug up our neighbourhood a few years ago to install fibre - and I was approached by the sales team, and agreed to switch to Fibre. The site said that it was availabl...
I have had a long time credit in my Telus Account from a compensation payment they made to users years ago. It appeared monthly in my Telus Account statement. Today they took my credit money plus 94 cents more to cover a Diagnostic/Repair Service las...
I was told there would be no contract just month by month before I signed up for home internet, but when I cancelled, they said there is no fee, two months later collections called me to tell Telus had put me in collections for around $400. When I ca...
Collections Action Without Notification A year ago I moved, kept the same number in the same name and paid the final bill at the old place. Now a year later I'm getting calls from a collection agency because they say I owed money on the old account. ...
I recently discovered that I hadn’t updated my payment method, causing all my bills to add up and my internet to be disconnected. If I pay the requested amount to restore my internet now and cover the remaining balance in a few days, should my intern...
