Community Spotlight2 MIN READStreaming on TELUS - July 2026A-BHow to Recognize and Avoid Common ScamsA-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsTerrible Customer Service Paying customer for 25-26 years. I am tired of being lied to and these agents on the phone not volunteering information and providing all the information required before hand. I'm tired of was...Accessible rate plans I see that Telus offers $20 off and 20GB bonus data on their plans for people with a disability (https://www.telus.com/en/about/accessibility/accessible-services#Accessiblerateplans). My question is...Home services - billing Hi I renewed my home services contract for a further two years in may 2026 and my most recent bill shows charges which are higher than what I discussed with the agent on the phone. The difference...Pay Off Bring It Back Balance Early I want to pay off the existing Bring It Back Balance early so that I can downgrade the current cellular plan to something cheaper and in line with my current usage. There is no help documentation fo...Smart Home app not working I cannot get my Smart Home app to display the security controls. It keeps giving me an error message saying that account is not connected, and directing me to link it at telus.com. According to that ...Weird Customer Service I've been with Telus a while now, but after today I'll probably be switching. I tried calling to get a new plan but it was such a pain I gave up. Spoke with a lady, I'll withhold her name, but she ...Are [email protected] and 1844-888-4440 legitimate? Receive an email from [email protected] and a call from 1844-888-4440 regarding Telus promotion. Just wanted to check if they are legit? Collection Agency Asking for Telus Wireline Payment Without Bill (Fraud) I have received numerous voicemails starting in February 2026 from Action Collections asking me to call and email them. My credit record shows I owe $378 for a Telus Wireline charge. I have paid ever...TV5 and UNIS TV issues Hello Telus. For some reasons, TV5 West is showing the TV5 East programing and Unis TV schedule is 3 hours ahead, The stream is showing the East program while the schedule is showing the West progra...Vivint Security system upgrade costs and cancellation fees post-migration So i have Vivint Security.. and while it was operated by vivint it worked amazing... in 2022 i got the entire system upgraded by vivint just as telus was taking over... Since then.. the door be...
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