PVR
4 TopicsAndroid OPTIK TV Review/Feedback Requested
A little over 2 years ago, I took an offer from Telus to switch from Shaw/Rogers. At that time, the new Optik TV had been out for only about 3-4 months and it was plagued with issues. Basic expected functions were missing and the Cloud PVR had issues including losing about 50 recordings all at once. While the Android had better app options compared to Shaw/Rogers, it was overall very frustrating and appeared that it was released to the public too soon. We cancelled at 90 days and we were still given a full refund of all cancellation fees. Wondering if longtime Telus customers are still having issues and whether the system is more stable? Much appreciated!219Views0likes4CommentsThe recording list is unavailable
My pvr started acting up and not showing any recordings, stating to make sure the digital box is connected to the network. I've restarted everything multiple times, called tech support and was on the phone for an hour trying multiple things and restarting. The result was they figured the pvr and digital boxes were old. So replaced them... And still the same issue. Anyone dealt with this before?571Views0likes5CommentsMissing PVR shows of scheduled series recordings
Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc. Well, since the switchover from Telus 2.0 Box to the 4.0 Evolution Box, I've noticed that multiple days of episodes of Power & Politics will be missing, and FBI: Most Wanted will simply not record. It's happening to a few other shows as well, including PTI on TSN. Other settings are being ignored, such as choosing not to record reruns and only tape on one channel. I tape the Disability Law show on Saturday mornings and get it again recorded on Sundays on a different channel. The software or coding on the Evolution 4.0 Box was rushed to market. Does anybody else get this? I've called now twice to technical support, the first time they escalated my grievance to tier 2 and said someone would call me back (that never happened) and my episodes are still being missed. Today, the tech support agent told me that he would send a technician out after making a remote diagnosis. I said about my first call; he read the notes, then he said he could do more 'remotely' as this is the newest box out on the market 'blah blah blah.' After whatever he did, he had the nerve to tell me that perhaps the reason the shows weren't taping was due to me disconnecting the Evolution box or that the wires weren't connected. I said, "BS! How is it that the other 4/5 days of the week are taping, but now the 1? "...anyway, is anyone else getting this? I feel like returning the 4.0 box and returning to the 2.0 box is not worth the extra bells & whistles... I appreciate any help you can provide 🤓Solved8.1KViews0likes10Comments