Forum Discussion
Android OPTIK TV Review/Feedback Requested
A little over 2 years ago, I took an offer from Telus to switch from Shaw/Rogers. At that time, the new Optik TV had been out for only about 3-4 months and it was plagued with issues. Basic expected functions were missing and the Cloud PVR had issues including losing about 50 recordings all at once. While the Android had better app options compared to Shaw/Rogers, it was overall very frustrating and appeared that it was released to the public too soon. We cancelled at 90 days and we were still given a full refund of all cancellation fees.
Wondering if longtime Telus customers are still having issues and whether the system is more stable?
Much appreciated!
4 Replies
- A-B
Community Manager
Our Optik team has been working tirelessly to release updates and fix issues, and the work isn't done yet!
That's EXACTLY what I was afraid of!!! It's been more than 2 years and the same promises were being made back then. Sounds like Telus doesn't want to admit they are flogging a dead androidian horse.
I didn't realize that they still have the restriction on the new box for new customers only. Interesting!
Cant speak personally as I have the old box but there a quite a few complaints about it on here. The also aren’t allowing current customers to switch to the newer box.
