FR
Help

Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
73.3K Members
643 Online
9,985 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,747 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

10,223 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

431 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,066 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,310 Posts

Latest forum discussions

Ask a question

Telus Reward Points are Expiring End of January 2025?

I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are going to expire at the end of this month, January 2025!...

Dalyha by • Friendly Neighbour
  • 928 Views
  • 10 replies
  • 1 kudos

Resolved! Discovery channels shows gone

What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...

Tricia25 by • Neighbour
  • 1496 Views
  • 11 replies
  • 1 kudos

Call Forwarding Variable

Hi, I am trying to activate call forward variable. I dial the *72 then get the desired number to forward to. After entering the number it gives busy tone. Doesn't matter what number I try to forward to. Tried to talk to support and they are no help (...

Timmah2 by • Neighbour
  • 10 Views
  • 1 replies
  • 0 kudos

Mobility Fraud / Misrepresentation

Be aware of a possible fraud or misrepresentation being conducted by some individuals claiming to be Telus employees. They may be contractors, or special promotion reps, or simply employees who are deliberately misrepresenting Telus.Regardless, my su...

Received calls from 778-262-2077 scam or not

Calls offering a reduction in my Telus internet, optic, landline bundle for signing up for a new 3 year contract.including a doorbell camera and two door detectors, for a one time charge of $40. Is this legit ?

mikest2 by • Just Moved In
  • 18 Views
  • 1 replies
  • 0 kudos

Help! Bill credits missing

I am desperately trying to get help from Telus, apparently I don't know my security pin. I have reset it twice through the Telus web app yet I end up in an endless loop with the automated help as it doesn't recognize the new pin. I am missing some cr...

TELUS Rewards Not Being Credited to my Account

So it seems that I have TELUS Rewards available on two accounts, my home account and my security account. I haven't been collecting as long on my security account because I was previously with ADT and at one point, I received notification from TELUS ...

TV Buffering and the Freezes on Restart Show or Resume

I have this problem for those shows that are restarted from the beginning. First I get the buffering, please wait message and then I get the cannot play program with the "watch live TV" green button. If I don't press the button, it just goes to live ...

Live TV timeout

I have a Telus "evolution" TV box. I leave the TV on live streaming (from the TV guide page) when I go to work in the morning to have some noise in the house so my dog doesn't feel too lonely. Dog walker comes in at lunch and takes her out, everythin...

Load more
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours
View all

Latest from the Neighbourhood Blog

Holiday Movies - 2024 Edition

Holiday Movies - 2024 Edition If you’re like me, then you know how special it is to kick back with your loved ones after that big holiday dinner and dig into the perfect holiday movie. There's also no...

0 Comments

Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

0 Comments

111th Grey Cup

111th Grey Cup The big game is almost here! On November 17, the 111th Grey Cup will be held at BC Place in Vancouver where the Toronto Argonauts and Winnipeg Blue Bombers will square off to be crowned...

0 Comments

Streaming on TELUS - November 2024

Streaming on TELUS - November 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! November is right around the corner, and we're getting closer to the holiday season! Another ne...

0 Comments
View all
Copyright © 2025 Khoros, LLC