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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1849 Posts

Latest topics in Optik TV

Question About Channels Included in AMC+ Theme Pack

I have the latest Optik TV brochure and it shows the regular AMC channel as part of the AMC+ theme pack. But on the Telus website it only shows AMC+, SHUDDER, IFC Films Unlimited and Sundance Now streaming channel in this theme pack. So which version...

recurring recordings

How come my daily news, global 104, drops recording some days? It is set to recurring but yet there will be three days that it isn't showing it is going to record and then it will start again. I have deleted the recurring recording and set it up agai...

chanson by Neighbour
  • 76 Views
  • 3 replies
  • 0 kudos

New optik tv box slow sports streaming ?

Hey anyone with the new optik tv boxes notice that their sports stream is about 20-30 seconds behind people with the older optik boxes? Two of my friends have the older boxes and they text me that a team has scored 30 seconds before it happens on my ...

jreddy19 by Neighbour
  • 557 Views
  • 8 replies
  • 0 kudos

ERR_AGL_ACN_3545 - Login Failed

I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...

Paleniky by Neighbour
  • 2635 Views
  • 25 replies
  • 0 kudos

Important News for WWE Fans

It's been rumoured for months now but Sportsnet made it official today - starting on January 1 Sportsnet will no longer be carrying WWE programming. from slamwrestling.net: Canadian WWE fans will have to go elsewhere for their WWE fix come 2025. Spor...

Digital Box and Remote Not Connecting

I’d paused my Optik TV Digital Box yesterday, but when I came home, the box was on (white light). After unpausing the box, my remote wouldn’t connect to it to turn it off. Pressing the button on the front had no effect, nor did unplugging & plugging ...

Optic TV Pick 5

I've got PIK 5 on my plan, I tried to change the channel selections within PIK 5 via the account settings, however that failed (I've never been able to do it myself). Then when I call support, I chose the call back option. After about 15 minutes I go...

Canucks by Organizer
  • 131 Views
  • 3 replies
  • 0 kudos

Resolved! Vacation Hiatus

How do I arrange a vacation hiatus for Optic alone? I can only see internet + Optic for hiatus. I need to leave my internet connected.

Mayfirst by Neighbour
  • 1370 Views
  • 2 replies
  • 1 kudos