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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

2000 Posts

Latest topics in Optik TV

Resolved! Discovery channels shows gone

What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...

Tricia25 by Neighbour
  • 1540 Views
  • 11 replies
  • 1 kudos

TV Buffering and the Freezes on Restart Show or Resume

I have this problem for those shows that are restarted from the beginning. First I get the buffering, please wait message and then I get the cannot play program with the "watch live TV" green button. If I don't press the button, it just goes to live ...

Live TV timeout

I have a Telus "evolution" TV box. I leave the TV on live streaming (from the TV guide page) when I go to work in the morning to have some noise in the house so my dog doesn't feel too lonely. Dog walker comes in at lunch and takes her out, everythin...

Activate Apple TV

I am so done with Telus and their lack of helping out customers. I have recently added Apple TV to my plan but unfortunately, they have been unable to link my Optik TV to my account. Therefore, I cannot activate Apple TV. I have for 2 months been cal...

Android TV box cost

I know the new android boxes are $10 to rent but what is the cost to out right purchase.

Timmah2 by Friendly Neighbour
  • 68 Views
  • 1 replies
  • 0 kudos

Unable to activate Disney+

I subscribed to a bundle and my Netflix and Prime accounts were transferred and activated without a problem, but I can’t activate my Disney+ account, which happens to be the one account I already had with Telus. The activate link is not working.

KaRo by Neighbour
  • 397 Views
  • 7 replies
  • 0 kudos

Optik TV box shows no signal on samsung tv

It was working fine until Dec 31st 2024 (as we watched NYE programmes on that).Both boxes suddenly stopped working since last week. They both show "no signal" on 2 separate Samsung TVs (one is The Frame 2020, the other is a cheap smarttv), while they...

Optik TV Box issue

We had an issue with our original box not connecting and after a very long service call with a very helpful Telus employee, it was decided to send us a new box. We got it in the mail a day ago. I set it up yesterday and all was well again. However, t...

Friendliest neighbours
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