OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1799 PostsLatest topics in Optik TV
Access Hub NH20A Installation
I have received mixed information as to where the white box should be installed. It is on a glass table below TV but have been told it should be installed on the wall? Can anyone here tell me what is correct?thanks folks.
TELUS TV Feature Updates - Ongoing
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Am I the Only One with Audio Sync Issues on Optik TV - TelusTV-21T?
I have the Optik TV TelusTV-21T android box with HDMI connected directly to an LG OLED 65" TV (CX). I have exhausted adjusting all sound settings on the TV and on the Telus Optik TV box and still need to reboot the Optik TV box daily to get audio to ...
My Favourite Channels 💜 Heart It and Watch It...When?
@Rocky3@Grimmt@MrSL@Myoptic1 @broadcastguy Telus, Your "Favorite" Digital Andriod TV+ promotional tag line is "Heart It and Watch It" As loyal, paid subscribers to your platform our "My Favorites" thing to do is choose, only, the channels we wish to ...
Linking Slim 2 controller to LG Tv
The connection between my Slim 2 Telus Controller and the TV suddenly quit working. Cannot turn on/off TV, change channels, control volume... Nothing!I have be through the instructions 4 or 5 times and with 3 controllers (the one I was using, an perv...
Android 12 Update TV21
Hey guys, I’ve had this box for a year now and a year into my contract nothing has changed. ZERO. My biggest concern is Picture Quality and SDR/HDR switching. Why does the TSN and Sportsnet app still look better after a year? Beyond disappointed, any...
Utility box wrap
@TELUS_Support There is a TELUS Utility box in our front yard. It already has a wrap but unfortunately it’s been graffitied. Can it please be cleaned off or rewrapped? It’s in Langley at 211th and 93rd Ave. Thank you!
Trouble signing into Global TV from Telus login
Hi I am having trouble signing into Global TV though Telus login. Getting this error: Reference: 0205-5773. Thank you.
ERR_AGL_ACN_3545 - Login Failed
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...
Telus TV+: Anyone else experiencing frequent sound outages?
While watching programming from Telus TV+ (versus programming streamed from Netflix, Apple TV+, etc.), we encounter frequent instances where the sound drops out for 5 seconds or so, while the video is fine. Has anyone else encountered this? If so, we...
