After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently had Fibre installed in my home and signed up for a plan with Telus. Everything is great except my PC connected to the router takes about 30 seconds to achieve a connection. I can only assume it's because the router has to communicate with ...
I signed up for a Telus promotion $65 a month and install and a free month was included. I just got my first bill and it's almost $400! The robot online was unable to access my account to help me.... How can I get this sorted?
Hello,I saw the r/telus and searched as much as I could online, Telus forum, and in Reddit for possible solutions. Long and short, moved from Shaw to Telus on the 9th of May. I have a homelab setup with a Pfsense router managing everything. Shaw was ...
I'm having a horrible time getting my internet hooked up. Has anyone else had any issues with TELUS technician "no shows"? I have had 3 confirmed appointments booked in the last ten days and each time the technician has failed to show up. TELUS techn...
New Telus customer as I have move out and into my own place. I figured getting the bundle would be nice as I am getting an optik tv capable of 4K. I was assured on the phone that I will have a tv alongside some good discount as a part of my apartment...
Hi, A few weeks ago my wi-fi suddenly disconnected from the 5G network out of nowhere on my phone, and doesn't seem to want to connect to any other phones in my house, just saying it cannot connect. I tried restarting my modem and the ONT box but not...
My 90 year old mother who has had the same phone number for 70 years and has moved to a new apartment has nothad her phone hooked up yet 10 days after they were supposed to do it. First technician disconnected rogers internet which is part of her ren...
Hi there, Is there any way to get on a list for consideration for fibreoptic upgrading? We live rural in a small hamlet with about 30 properties, no Internet at all. We have the Telus Rural Hub plans but the speeds are dreadful because the cell tower...
I have 1 gig home internet plan which is not even close to 1 gig speeds. I reached out to customer service and they were horrible. I even showed him how slow the speeds were through some video conferencing they asked me to join. I kept on requesting ...
I made an internet contract with Telus last year.The contract is as follows. However, unlike the contracted amount, the Internet billing price has increased since last March($78.75 -> $88.35 -> $89.25). I am asking for a refund for my excessive payme...
