After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hey all,I recently upgraded from gigabit to 1.5gb fibre and the guy came out to do the install. He unplugged the old gateway and plugged the Nokia ONT directly into the new Technicolor NAH’s 10gb port. He then plugged the 6E wifi booster into on of t...
Hi! I've been asking for availability of Pure Fibre in my neighbourhood since I first started getting Telus advertising about it maybe 10 years ago. The last agent I spoke with (a couple of months ago) about service upgrades said my neighbourhood was...
I was called by a telus employee from 1-888-811-2323 and spoke with someone from promotions and was told to call 1-647-495-8607 if I needed to follow up on my order. I also asked to have them email me the promotion and it came from Noreply@telusorder...
Hello,There is graffiti on one of your boxes situated on Laity Street & 117 Avenue in Maple Ridge (south side of 117 Ave). This has been here for several months now. Please have your graffiti team remove this promptly.Thank you
I am currently outside of Canada and encountered an issue while trying to make a payment scheduled for November 20 through my BMO Bank account. Unfortunately, an error occurred, and the transaction did not go through.In an attempt to resolve this, I ...
Hello, I was recently a shaw customer, and I switched over to telus. The sales representative Naved Munshi, and Juan Serrano had a promotional offer for an Alexa Echo Dot. It did sway my decision to move over to Telus. Upon, numerous phone calls to c...
I was waiting behind a Telus service vehicle to turn right at the intersection of 85 Street and Connors Road in Edmonton. It is a right turn only lane. Despite breaks in the traffic on Connors Road, the Telus service vehicle in front of me did not tu...
HI, please advice and point me in right direction of what to do in this case. i found someone offering a good deal on marketplace for telus internet.so i talked to guy and got the internet connection (so far good) then i recieved service agreement bu...
We live in an area in BC with notoriously poor cell coverage. Our telus cellphones only ever gets 1-2 bars here at the house and never 5G. Telus has been calling me about upgrading our DSL modem to a Smart Hub, but I am skeptical. It sounds like the ...
I moved a couple weeks ago and ever since I moved I've been having internet issues. I've had 2 techs come out and done about 4 calls over the phone and so far nobody has been able to solve my issue. Finally we at least solved the speed tests being sl...
