Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Telus Wi-fi hub connections

Hey all, Here's my setup: I have the Telus Wi-Fi Hub with two boosters. One in the basement and one upstairs. We also have 4 Telus 4k boxes around the house. Now many of these connections are routed through a 16 port gig switch in the basement but sh...

Telus service hub flooded with water

The main service Hub of TELUS is filled with water which is then flowing through the pipe into our house flooding our garage. This is the pipe that is bringing fiber cable to our house.Have been contacting TELUS but they have not addressed the issue ...

Resolved! Random Channels added & Discount removal?

I was checking my bills and noticed in November my Home Phone discount suddenly got removed so I'm being charged an additional $10 (which was part of the bundle with internet + TV), and a random History 2 channel got added to my plan and no one ever ...

I want chage plan

I wanted to change the plan to a Boxing Day deal. But it didn't change, so I asked in the chat. Then, he told me to ask for a callback no matter what. I beg you, please allow me to modify it by e-mail or click a few times. Why can't you do this when ...

Resolved! Changing wifi to 2.4 ghz

I need to login into the admin hub to get 2.4 ghz wifi to pair a new lightbulb with Alexa.I read another user’s question and got to the admin sign in but don’t know how to access. Password is on router. Is the username the wifi name? It’s not working...

KimmyBee by Just Moved In
  • 3 replies
  • 0 kudos

PureFibre 2.5 Gigabit router user manual?

Where can I download the router user manual Telus provides for its PureFibre 2.5 Gigabit Internet plan? I’m unable to locate the correct one online in the Telus support docs, which only shows the one related to the older model that supports the lower...

John_H by Organizer
  • 2 replies
  • 0 kudos

FXA5000 Custom DNS

How do I set a custom dns server on my FXA5000 router? I had one configured priori to the latest software update. Product VendorTechnicolorProduct NameFXA5000Software Version20.3.h.0392.1

Resolved! Try to replace Nokia g-010s-a

Hi Community,I tried to replace the Nokia G-010s-a with a 10G support SFP+ module. I found most 10G SFP+ modules come with 2 ports and only some SFP+ modules have 1 port. So I try some of them. The port size does not match. Is there a difference betw...

Ming by Organizer
  • 3 replies
  • 0 kudos

How to unmount the network hub from the wall

hi, I am trying to move the network hub and can't figure out how to remove the cover in order to get access to the screws that keeps it mounted. Is there an easy way to do it without accidentally break it? thanks!

visitor1 by Just Moved In
  • 2 replies
  • 0 kudos
Trending tags
Friendliest neighbours