Internet & Home Phone
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Computer changing wifi

My home computer is only Wifi and keeps changing to the Telus boost rather than the Hub, which is much closer and 10 times the speed!How can I set the wifi up on my home computer so it always connects to the Hub for fastest speeds!?

tracho by Just Moved In
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Boost Wifi issues

Hello, I currently have a new Arcadyan Network Access Hub with a Telus Boost Wifi 6 directly connected to it. I also have a boost wifi starter pack (that I purchased before the upgrade and used on my old system). I live in an older two story residenc...

Dave_P by Just Moved In
  • 3160 Views
  • 6 replies
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Resolved! How to handle Telus Overcharges on Home Phone Service?

I negotiated a contract with an agent for 1gbit FIber + a Home Phone line in which the charge for the home phone would be waived, and this shows up in my service agreement contract where it shows the cost per month should be 0$. I went over the last ...

Showcase by Just Moved In
  • 1052 Views
  • 1 replies
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T3200m MOCA Adapter setup

Hello, been pulling my hair out connecting two additional MOCA adapter to my setup. Telus installed the actiontec ecb6250 when I signed up but I bought two addtional ECB7250's to add to my network. The ECB 6250 connects on the coax ports without any ...

anoatfarm by Just Moved In
  • 2314 Views
  • 2 replies
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Ordered a modem last week, still haven't gotten an email

I ordered a purefiber modem last week and they told me I would get it this week. However, I still haven't even gotten an order confirmation email yet. I called them yesterday and they said there was a delay and I would get the email once it ships, an...

BobG by Just Moved In
  • 606 Views
  • 1 replies
  • 1 kudos

New PureFibre Customer - Plex is not working properly

So just got PureFibre installed and my plex server was functioning perfectly fine on Shaw. While plex works fine on LAN, when i, or any other users, try to use it outside my network, It is always an indirect connection. I have UPnP enabled and the pr...

Pdippy by Just Moved In
  • 3418 Views
  • 7 replies
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Resolved! Can I use a 3rd party router while I wait for the Wifi Hub?

I have recently ordered a 1Gig Purefiber Internet connection for my condo.There are no other services attached and I intent to use only the Internet service with Telus.As per Telus there have been some issues recently with their shipping of the WiFi ...

vits555 by Just Moved In
  • 1509 Views
  • 2 replies
  • 0 kudos
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