Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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ZTE MF 288 File Server Access over VPN denied

I am having trouble connecting to a file server at a remote location over our VPN. When connected to my home network and Internet via Telus Wifi and Fibre using a Mac I can connect to the VPN then login to the server. Switching the computer to an Int...

SteveG by Just Moved In
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Telus Install Technician Contact

Hi, I am looking to speak directly to a Telus Fiber Install Tech. The Telus phone support does not have the information that I am looking for. The only way to contact a tech is if you know one already or if they have left a card from a previous insta...

gooses89 by Just Moved In
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Wifi boosters, modem and smart switch

HelloI have a Telus t3200 modem with two frequency 2.4 and 5. But there are setup in garage so to get connectivity till the top floorI have 2 boosters installed which run on their own separate network and all my devices are connected to that. So I wa...

Aryan by Neighbour
  • 773 Views
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Resolved! Telus WiFi Hubs listed as targets of attack

From this article: https://therecord.media/routers-and-modems-running-arcadyan-firmware-are-under-attack/ "...once exploited, the vulnerability can be used to bypass authentication procedures on affected routers and modems to enable the Telnet servic...

stampeder by Friendly Neighbour
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Kids winning the battle on Youtube - Need to show who's boss

So the time as come to put the foot down on the Youtube App inside the Optik TV STB. I was able to block the YouTube channel with PIN so victory there. From what I can tell there is no way to uninstall the YouTube app on the Optik STB operating syste...

bumbo73 by Just Moved In
  • 1249 Views
  • 1 replies
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Resolved! Maximum Number of Devices Wifi

Hi there,I have the new arcaydian wifi hub with gigabit internet. I have couple wifi devices drop connection occasionally, and they’re not far from the router. I do have a bunch of smart home devices, could this be caused by having too many wifi devi...

sillyjav by Neighbour
  • 2291 Views
  • 2 replies
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Resolved! Telus Wi-Fi Hub: is my experience typical?

Hello, I recently had a Telus Wi-Fi Hub installed in my wood frame, 1100 sq ft (31 cubic meters) apartment style condo and an wondering if others have had a similar experience. Thank you for any feedback as not sure what to expect. For a hard-wired c...

Jeff4 by Just Moved In
  • 1621 Views
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Wifi 5G Issues

I have been recently having issues with 5G connection for my wifi. Previously never had an issues with my device connecting and syncing together. Just one day over night is all change as of July 27. Now all devices (3 google homes, 2 computers (work ...

Friendliest neighbours