TELUS Neighbourhood

RVan

HelloLooking for advice / assistance on transferring account to a surviving spouseFather passed away and trying to transfer home services over to his wife's name (80 yrs young)she also has her own Telus home phone account Have spent many hours on ph...

RVan · 12-09-2021

Hello Not able to update / register credit card info on MyTelus Prepaid accountAfter selecting - Edit Registered credit card - Site returns the following message Your browser does not reach the security standards required for us to process online pay...

RVan · 03-28-2020

Hello all Looking for help and guidance here Had bonded service installed recently for internet and Optiv TV as an upgrade from Telus25 (now getting 50/10) Modem is TM3200 and Moca ECB6200 adapters have been installed to support 3 set top boxes a...

RVan

Hello A-B, Community Manager at the NeighbourhoodI did receive the private message from you with direction on how to proceedI see you are a standing active member here on the site offering help to manyI am however curious if private messages (with li...

RVan · 12-11-2021

xray - Customer service was able to update my info on the Telus sideThanks again Off topic question here for those in the know do you know why the image I posted above is only visible to me if I logon When not logged in to forum account - Image disp...

RVan · 12-11-2021

Hello xray - thanks for taking the time to help get this sorted - (please excuse challenges resizing screen shots) notice the page you land on is different from my experienceI see my prepaid listed on site under Classic Mobility - Prepaid at Telus.c...

TELUS Neighbourhood

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Transfer ownership of home services to surviving spouse

Edit Credit Card details - Browser security

Wifi router behind Telus Moca Adapter

Re: Transfer ownership of home services to surviving spouse

Re: Edit Credit Card details - Browser security

Re: Edit Credit Card details - Browser security