Internet & Home Phone
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Unrecognized device

My telus wifi connect gave me a notification of an unrecognized mobile apple device but I and my family were out of town. Is it possible for a device to be recognized without the wifi password or does my wifi connect app pick up on devices in my home...

Resolved! Help with Google Maps in "Your Profiles"

So I'm logged in to Telus Gmail and I click on my account letter in top right corner and then select "manage your google account" which opens a new tab with my Google Account pageThen I select Personal InfoI scroll down to "Your profiles" and click o...

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andrew_b by Friendly Neighbour
  • 1948 Views
  • 2 replies
  • 0 kudos

Resolved! Help with "Post REPLY"

Is there a time window when posts get locked for further replies?I get this message on what seem to be older forum threads. Oddly though I can give KUDOS on those threads.i do not get this message in any of the "Latest topics in Forums" and of course...

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andrew_b by Friendly Neighbour
  • 1422 Views
  • 3 replies
  • 0 kudos

Resolved! Not able to enjoy 1.5gb speed internet upgrade

I recently upgraded my internet 1.5gb speed. However it most unfortunate that I use wired connection to my pc, Telus recent hardware does not support anything faster than 1gb wired. Seems like waste, I also kind of think it is false advertisement whe...

Resolved! Iptv

Hello. Can I watch IPTV from a third party provider? Is it legal? Are any laws being broken? For example - I found an iptv list on the network and I watch these channels using an Iptv player. I use Telus to access these channels. Thank you!

Mangush by Just Moved In
  • 2656 Views
  • 1 replies
  • 0 kudos

Message Waiting Light Indicator

Since moving my home phone over to fibre last month, my message waiting light on my Nortel 390 phone does not light up anymore after a message is left.I have reviewed previous posts with a similar issue but the suggestions did not help.I have power c...

gpi by Just Moved In
  • 1257 Views
  • 2 replies
  • 0 kudos

Resolved! The Default Gateway/Router Password DOES NOT Work, At All.

I have no idea what it's officially called - the physical design of this piece of technology is not only ridiculous, but cumbersome to work with, and also lacks important information on it unless you're willing to jostle it around trying to observe i...

Resolved! Internet asking sign in

I had my service suspended apparently, after making a payment. Anyway I paid the bill in full and it's still not working. It is fibre gigabit, when I restart wifi it wants me to sign into the network, which has never happened before. Also when I plug...

Ethernet Switch down of Router not allowing ethernet connection

I Recently installed a new unmanaged ethernet switch (TP-Link Model TL-SG1016) and anything connected is periodically allowing connection but keeps disconnecting (This can range between seconds or hours).The current setup goes from an Nokia ONT to a ...

Zad by Just Moved In
  • 2165 Views
  • 2 replies
  • 0 kudos

Boost Wi-Fi Guest Account Setup for Dummies (that's me)

We moved and got Fibre at our new location. Woo hoo but I was totally frustrated trying to figure out how to create a Guest WI-Fi account on my Boost network. As of December 30, 2022, Telus had no useful information so I called Tech Support. Pablo wa...

B0xermum by Just Moved In
  • 3639 Views
  • 0 replies
  • 4 kudos
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