Internet & Home Phone
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Altima telecom removal from Telus deal

I have recently been having a bunch of issues with Altima telecom, with internet being down for a full day and only intermittent access today. I am quite disappointed with the reliability of Altima and I want them removed from my services, but I want...

SDIR by Neighbour
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Technicolor NAH - support flow control?

I was wondering if anyone knows if the 10g port on the Technicolor NAH supports flow control?I am having issues with my Synology RT6600ax router and Synology support is asking me to find out if the Technicolor modem supports flow control.I currently ...

Resolved! Bundle with Telus Internet for good

Is it possible to bundle TELUS Internet for good with Optik TV / Home Phone? We have a family member on AISH who qualifies for TELUS inexpensive Internet for good packages, but they would want some options for television as well.

mervincm by Organizer
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Internet Plans Not Available at our Address

Our house was built in 2015, with two attached dwellings replacing an old single house. When I check out available plans, it indicates that there is no fibre availability (it only offers lame low-speed service), but when I enter my neighbour's addres...

3rd Party Router and Optik TV

Hi there, I am new to working with Telus and am looking for information about how the modem situation works. I am planning on installing Unifi network equipment for my client. My initial thought would be to completely take out the T3200m, take the WA...

Very slow WI-FI

Hey,Both me and my neighbour have WI-FI speeds of 30-50 MB/Second when on WI-FI we are both on Optic, and I know that I have one of the best plans offered by Telus. When my lap top is plugged into the modem directly, it achieves speeds in the 300+ ra...

Is Pi-hole possible with Telus Boost Wifi 6?

There have not been posts that I could find since 2020 on this issue. I just want to confirm before I buy a new router that it isn't possible to get the Telus Boost Wifi 6 (the cylindrical white thing) to use another device on the LAN as a DNS server...

JStars by Organizer
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  • 4 replies
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Telus mail certificate expired?

When I go to create my Telus email account in Apple Mail, I get an error saying "Mail can't verify the identity of the server "imap.telus.net"." When I click the "Details" button to look at what's going on, it shows that the "Go Daddy Secure Certific...

canadave by Neighbour
  • 1275 Views
  • 1 replies
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TELUS cancelling copper but will not install fibre

I live in a townhouse complex that has just got fibre installed to the main phone closet. I need to get fibre installed to my unit. However, I cannot use the online appointment booking system for some reason; the webpage errors out and tells me to ph...

Mlm995 by Neighbour
  • 1374 Views
  • 2 replies
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