Internet & Home Phone
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How is it that my IP # keeps changing

How is it that my IP # keeps changing when on Telus. So far it has changed at least 8 times over the past few days and is not staying on Telus servers but rather it hitsa Fastly server or a Akamai Technologies, Inc. server and occasionally it will re...

Port forwarding Technicolour NH20T

I've been trying to open a port to run a server from my computer. From what I understand, it's as simple as going into "WAN Services", clicking show advanced, and adding the port. Unfortunately, the server isn't joinable and https://www.yougetsignal....

jbalaski by Neighbour
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  • 18 replies
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How to verify a door-to-door rep?

Hello,There's a door-to-door rep that seems to have a TELUS jacket and TELUS badge.And I've signed up for the deal he offered as he seems to have all my info already.How do I double check that it's not a switch-and-bait scheme (and stops it before it...

jmalm by Neighbour
  • 1001 Views
  • 1 replies
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Unfair Charges for Internet Plan Cancellation

I am writing to share my recent frustrating experience with the cancellation process of my internet plan and seek advice or assistance from fellow forum members.Due to English not being my native language, I encountered difficulties in communicating ...

wing by Neighbour
  • 2021 Views
  • 1 replies
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Parental

Can anyone tell me if Telus pure fiber parental controls can tell me my child’s search history and search queries

Coepair by Neighbour
  • 750 Views
  • 1 replies
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New Service Agreement

I spoke with an agent on the phone about switching to Telus fiber internet. After some discussion a dollar figure after all promotions was quoted for the service. But when the Critical Information summary was emailed to me about an hour later it indi...

CGC by Neighbour
  • 805 Views
  • 1 replies
  • 0 kudos

Discrepancy in Billing

Last year, during the Black Friday sale, I received an offer from a Telus authorized dealer for $60 per month for internet services. I accepted the offer, and Telus installed the internet at my residence. To my dismay, in January, I noticed that my b...

Emmapei by Neighbour
  • 749 Views
  • 1 replies
  • 0 kudos

Resolved! Local network addressing

I'm more advanced in networking (locally) and I have a couple of local isolated 10.*.*.* ip ranges here at home, which then connect to my router with TELUS for a 192.168.1.* address. I wish to move to 10.*.*.* ranges completely. I haven't really look...

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