Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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When are you going to fix your outage in Calgary

My mother is a senior who is in end stages of COPD. She is ill but has decided to stay in her own home. She does not have a cell phone as she has never needed one. She has a landline which has now been OUT OF SERVICE FOR 5 DAYS. She cannot reach anyo...

Resolved! Inquiry Regarding Telus Router Access Credentials

Currently, I have a Telus router mounted on the wall inside a Telus box, which I use to connect to my WiFi access point (AP).While I am able to access the router settings through the web interface, I am encountering difficulties with the authenticati...

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Serhii by Neighbour
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  • 4 replies
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Resolved! Where can I get a 50Ft DSL cable?

The one that came with the T3200M modem is too short. Looking for a 50ft dsl cable for a wired connection to my PC. Using Internet 75. Its not the same as a regular telephone cable. I made the mistake and bought one. Thanks,

DenGo by Neighbour
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  • 2 replies
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Account Number??

I ordered Telus Internet online last week. My apartment is already wired for Telus Internet, and I was told I would get “instant activation”. Well, I’m still sitting here, a week later, having had no contact from Telus with my account number. Yes, th...

CC12 by Neighbour
  • 866 Views
  • 1 replies
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T3200 and Home Network woes

I have a very basic knowledge of networking, but by no means an expert. Located in NW Calgary.I have the Internet 75 plan, which is the highest available in my area until they can get fibre installed (it's been 3 years since they surveyed and marked ...

Jorgy556 by Neighbour
  • 4316 Views
  • 10 replies
  • 0 kudos

Changing wifi password

I need to change my wifi password to ensure a person who has it is blocked out. I have followed each step as spelled out and it saves, but as an extra, not as the new password? How can I get rid of the old password so we all have to login again?

Samiam88 by Neighbour
  • 876 Views
  • 1 replies
  • 0 kudos

Resolved! Port forwarding on Technicolor NH20T

I residential internet with the Technicolor NH20T Modem as the "Network Access Hub" and the trash can Boost Wi-Fi 6 beneath that. I'm trying to (re)set up port forwarding on the Technicolor NH20T to a third router (GL-MT2500 security gateway) directl...

ZahScr by Neighbour
  • 2720 Views
  • 2 replies
  • 0 kudos
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