Internet & Home Phone
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Telus nightmares again!

My telus fiber optic had been working good for many months and then some telus guy phones and says your equipment needs to be upgraded. Which they did a few weeks later and nothing has worked right ever since. I have had three reps work on it and non...

JFT by Neighbour
  • 877 Views
  • 1 replies
  • 0 kudos

When will PureFiber come to area

I have been a customer of TELUS for a very long time. My home hardline, cell, TV and Internet. In fact my email ends with telusplanet.net. Here is what is bothering me. I asked when to expect Purefiber in my area, Pennsbrooke. Marlborough along 52 st...

New Telus Smart Hub

Have been using Linksys router connected to rural Telus ZTE 275 for several years (4G). Requested more data from Telus and was offered a 5G solution. Received an outdoor unit and a Telus Wifi Hub. (looks like a beehive) My issue is this: The new Telu...

Mr_Neil by Neighbour
  • 2581 Views
  • 5 replies
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Resolved! report of damaged pedestal

328 Strathaven Drive, Strathmore AB damaged pedestal doors. Please fix asap as neighborhood kids play around the area. Thank you.

328 Strathaven Drive_broken utility box.jpeg
TammyN by Neighbour
  • 2406 Views
  • 3 replies
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Resolved! Telus Network Access Hub Port Forwarding

Last year I moved into a new place and had Telus PureFibre installed. I recently came upon the need to host servers and while attempting to deal with port forwarding, I found I cannot access the default 192.168.1.254 admin services using admin and th...

Resolved! Connecting Printer to Wifi

Hi,I'm helping my senior Father with connecting his printer to his telus modem. The modem is a T3200M, and the printer is an HP Envy 4500 I have the correct wifi password and have verified by connecting with my phone.The printer is able to connect to...

imjumper by Neighbour
  • 2533 Views
  • 2 replies
  • 0 kudos

TELUS Purefiber X3 install failure

So I guess I should have just passed up the upgrade. For 10 bucks more they could upgrade me to the X3 service but it would need a service call. Seemed like a good deal. Sure I'll never use that much bandwidth and yes I'd have to upgrade some of my e...

cwilkins by Neighbour
  • 745 Views
  • 1 replies
  • 0 kudos
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