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RyDawg
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Joined 12 years ago
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Grandpa is switching from Shaw. What to expect?
So I found out my grandpa is switching to Telus after years with the same equipment from Shaw, and I’m honestly wondering how difficult it will be to make the switch. Some of the main concerns I have are: Does the new Optik TV system still have that annoying Home Screen that pops up every time you turn it on that can’t be disabled? My other grandpa tried the new Optik TV system for a few days and it made him switch back to Shaw after only a few days as he hated it and isn't able to learn anything new with technology. (Yes, really.) Is there ads with Stingray now? My grandpa listens to the Easy Listening channel all the time and I heard from our neighbours that the new Telus Optik TV boxes unfortunately have ads now. Hoping that isn’t true as they receive Stingray without ads right now. Does Shaw still require you to give up the Shaw email address when switching? Because they unfortunately picked Shaw for email when they first got internet, and even when I tried to switch them to Outlook they wouldn't switch to it. (Yeah that’s more of a question for Shaw rather than Telus, but thanks Rogers for shutting down the Shaw forums and not allowing Shaw customers to use the new Rogers forums). What about Wi-Fi router placement? Their ONT got installed in the garage which is a bit of a dead zone where we don’t want it to be placed and there is no Ethernet cabling in their walls as it's an 80's house. Their current Shaw modem is in the living room where most of the devices are.Apple TV 4K Gen 3 through Telus rewards?
I was browsing through the available Telus rewards and noticed that an Apple TV 4K is available for reception. However, looking through the description, it says its 32GB and has the A10X chip, indicating than its the first generation Apple TV 4K as the current 3rd generation Apple TV 4K comes in 64GB or 128GB and has the A15 chip. Is Telus rewards really still giving away the 1st generation. despite being discontinued for a while now, or have they moved on to the 3rd generation now and simply forgot to update the description?Cant access home phone voicemail or reset password
So I just enabled Call Control on my Telus home phone and when setting it up there was an option to send people straight to voicemail if they failed to get through call control. I thought this would be a great idea to set up in case an important call failed to get past the call control feature, however we have never used voicemail before because we use a home answering machine instead, so I decided to try and set up voicemail on our home phone and its been nothing but trouble. When I dial *98 to access our voicemail, it asks for a mailbox number but I do not know what mailbox number its asking for. I tried both entering 1 as well as our home phone number but none work and it says it's invalid. I eventually decided to go into our MyTelus account and try to reset the passcode there, but all we get is an error code. Any idea what I am doing wrong to get voicemail working on our home phone?
