Internet & Home Phone
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Router Documentation

Hello Everyone: I just switched to Telus Fibre, away from Shaw. My router and single access point (booster?) have been installed. I am a bit of a nerd and would like more information on the web interface for the router, but cannot seem to find anythi...

Hawkwood by Neighbour
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Resolved! Ogden phone service / 911 still down Day 7

I was promised by support a call at 10:00am today. No callYour response yesterday was encouraging.That was the first email I have received from telus in 6 days.I did subscribe to email and text notifications.Three different times in fact.Not one repl...

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Gamer Problems - IPs, Ports & Call of Duty

Hey folks!I recently switched from Rogers/Shaw to Telus to get Fibre, I have the 1.5Gig plan and a brand new installed setup for Fiber. I don't know what they are called but, the one smaller square and one large main square installed on the wall, plu...

Ogden service disruption......again.

So here we go again. After experiencing 10 days without service this past summer it's time for round #2.The first delay was presumably due to a perceived lack of interest in supporting copper line phone service.You know, just spent $100's on a new ce...

Telus Connect App - Red Boost 6E Mini

Does anyone know how to get rid of a former Boost device showing up in red on the Telus Connect app? It was removed quite come time ago. Furthermore the Boost 6E that is connected (green) is connected by ethernet cable. Why does it show a wifi icon?

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JStars by Organizer
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When are you going to fix your outage in Calgary

My mother is a senior who is in end stages of COPD. She is ill but has decided to stay in her own home. She does not have a cell phone as she has never needed one. She has a landline which has now been OUT OF SERVICE FOR 5 DAYS. She cannot reach anyo...

Resolved! Inquiry Regarding Telus Router Access Credentials

Currently, I have a Telus router mounted on the wall inside a Telus box, which I use to connect to my WiFi access point (AP).While I am able to access the router settings through the web interface, I am encountering difficulties with the authenticati...

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Serhii by Neighbour
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Resolved! Where can I get a 50Ft DSL cable?

The one that came with the T3200M modem is too short. Looking for a 50ft dsl cable for a wired connection to my PC. Using Internet 75. Its not the same as a regular telephone cable. I made the mistake and bought one. Thanks,

DenGo by Neighbour
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