Internet & Home Phone
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Moving to a new address and no fibre internet

Hi there,I need to relocate from Vancouver BC to Toronto ON due to reasons out of my control. I'm half way through a 2 year home internet contract. It was my intention to keep the the service but I'm being told that the internet service is not availa...

wbrownuk by Neighbour
  • 1508 Views
  • 1 replies
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Incorrectly sent to Collections

Hello,I moved homes in October 2023 and switched from Telus because they did not offer fibre in my new building. I called Telus Loyalty and they told me they would not charge me a cancellation fee because they could not offer the same service in my n...

ksankar1 by Neighbour
  • 1299 Views
  • 2 replies
  • 1 kudos

Resolved! Fibre service in copper

I contacted Telus to ask if they could provide pure fibre in the condominium that I am moving to. I provided the address and the rep said they definitely could provide me fibre and quoted me a price..when I specifically asked if this was the pure fib...

FreddyG by Neighbour
  • 2069 Views
  • 3 replies
  • 0 kudos
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