Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 65 replies
  • 2 kudos

Is Telus going out of business

It seems to be impossible to talk with telus. Just finished a brutal conversation with a rep that spoke broken English with a sock in her mouth. It was a struggle to try and understand her and she could not understand me. A tech was supposed to be at...

Norm2 by Connector
  • 7 replies
  • 1 kudos

Resolved! Internet Light on T3200M Modem Is Orange

Hello, This might seem like a repetitive and simple matter but I thought I'd ask around anyway while waiting for Telus Support to get back to me. Early this morning, I noticed that my laptop which usually automatically connects to the home wi-fi was ...

Zen77 by Neighbour
  • 7 replies
  • 0 kudos

Cannot contact Telus about home Internet

I have/had Telus internet for a long time, no longer on a contract and I moved recently mid August. I contacted telus to move my internet services to my new location. The support person said they would have to split the connection or something along ...

MrKuro by Neighbour
  • 10 replies
  • 0 kudos

Contact for PureFiber Install at MHP

I am reaching out today in hopes of finding a contact for PureFiber install into our Mobile Home park located at 8945 hwy 97 Kelowna, BC. I am in direct contact with the park owners and have been tasked with finding out how we can get the connections...

Resolved! Static IP on TELUS fibre hub

I have a new fibre service installed in June and I can`t find any reference to setting a static IP in the hub. Setting up port forwarding was no issue, but my laptop changes IP everytime it reboots. Any hintsÉ

Procomms by Neighbour
  • 6 replies
  • 0 kudos

Resolved! Cannot connect Internet and TV on jack in bedroom

I am a Telus Internet and TV customer In my living room I have a modem that my television box is plugged into. It also has several Ethernet jacks that I can plug devices into (i.e. my laptop). In my secondary bedroom (I use it as an office) there is ...

Caleb by Just Moved In
  • 2 replies
  • 0 kudos