Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! No phone service

our phone lines are not working for a week. Talked to at least 20 people and spent hours on the line. Our cell phones do not work good in this area. I would like to send an email with my complaint. Not sure why a technician has not been sent.

ZR by Neighbour
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  • 1 replies
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can't login to my wifi hub

I am trying to login the admin panel (192.168.1.254), but the default admin password(the one at the bottom of the cylinder) doesn't work. Resetting to factory doesn't help. Know what is the problem?

ray34567 by Neighbour
  • 1031 Views
  • 1 replies
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Internet not working

Hi thereMore than 1.15 hour I am waiting for compliant for home internet is not working ........really need to improve in customer service

Amit1 by Neighbour
  • 734 Views
  • 1 replies
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Home phome problems

I am needing to connect to a Customer Service or Customer Relations agent via email (my home phone is not working, I can not be reached nor I can not phone out ... no dial tone) but, my internet still works ... I can email. I do not have another phon...

Axelcat by Neighbour
  • 816 Views
  • 1 replies
  • 0 kudos

change internet plan

I want to change my internet plan, but when I go to my [telus] and click on [internet], the page does not appear. I have been trying for 3 days now and no matter how many times I try, the page does not appear. I understand the change procedure. It's ...

tks by Neighbour
  • 1497 Views
  • 1 replies
  • 0 kudos

Resolved! How do you cancel Telus Home Voice Mail?

Simple as that. Need to cancel this ‘feature’ as it is creating problems with critical Medical appointments and other urgent matters. History: Prior to being forced to Fibre our stand-alone answering machine would flash a red light if a message was l...

Moving

Moving my services in a few weeks. Why did you give me a new 2 year agreement when all I wanted was to move my tv and internet? Now you want me to stay for 2 more years because I am moving? No thank you!

dsmithbc by Neighbour
  • 893 Views
  • 1 replies
  • 0 kudos
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