Resolved! Merging Accounts
How do I merge my Telus mobility and home services together?
Latest topics
Resolved! Are Telus Boost extenders capped?
I recently upgraded my internet plan from 300 to 750Mbps. I use a starter Telus Boost pack. I'm unable to have both access points wired to the modem (T3200M), so I have one sitting next to the modem (wired) and the second one in the bedroom where I h...
Why are my emails not sent
My emails are bring saved as drafts
Connecting to 5G network
I have access to 3 networks, and I have 2 modems because of the distance between my computer location and my Optik TV. I have been logged into the 4G network, but noticed that I also have access to a 5G network, but did not try to access it. Today, I...
Very poor WiFi connectiivity (am on PureFibre) - need a techician to come to my house
,l Since "upgrading" to Telus PureFibre sometime in 2019 (I think), the speed and connectivity in my house has been very poor. Recently my Windows desktop machiine kept dropping the WiFi connection, so I called the help line, and spoke to technicians...
Resolved! Lagging with excellent ping
When I’m playing call of duty I start lagging even though I get around 20 ping. I’ve reset my modem and I still lag.
OpenDNS for Telus WiFi Hub Arcadyan
I used the default options for setting up the hub to use OpenDNS but its not working. https://support.opendns.com/hc/en-us/articles/228006047-Generalized-Router-Configuration-Instructions OpenDNS says I'm connected and using their DNS servers but I c...
Online Gaming
Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...
Rusted Utility Boxes - Beddington Heights Village
Good morning, I manage a residential property that has many rusted out and leaning utility boxes. They are quite the eye sore. Could someone let me know how to get these remediated?
Home phone isn't working
We just painted the rec room and in the process things were moved and cables disconnected. Now things are reconnected and cable and internet work fine but phone doesn't. I have a telephone cord running from the Nokia box to the wall. The POTS light i...
