After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I live in Oakville and your door-to-door sale people are harassing us/bothering us/annoying us, let and right. Who should we complain to so that we remove our address from your harassment list? One of your sale people bothered us when we were working...
Ok so since Telus rerouted all there internet traffic through Ontario or Bc I want to know if my province is getting the pst from stuff I buy online or if it's going to either Ontario or bc's government. Every site thinks I'm in Ontario. I got the sa...
Anyone else in Calgary having home internet issues? Very intermittent for days.
I am here to bring attention to a major billing issue/lack of follow through from all agents that I am experience with Telus home and security.Since October 2023, I have been overcharged every month for my bill. Numerous calls each month assure me th...
but I didn't realize it would nuke any connection to my smart bulbs, plugs, and Google speakers. so I bought a Dlink 1750 router, hoping I could hook that up to regain the 2.4 / 5.0 frequencies to operate them with. no such luck; it may be a faulty D...
Hello, I am connecting a Telus T3200M modem to an Android (Google) TV with an ethernet cable, and I would like to use a VPN. When I log in to different VPNs, it immediately disconnects the internet, and I have to do a hard reset on the TV to reconnec...
I have TELUS fibre to my home and my landline operates via the fibre. As I understand it the ONT in my home includes an ATA which alows my to use an old fashioned phone. My question is there an ONT available that would allow me to use a SIP phone. My...
Last year Telus contractors installed the fibre conduits and lines in our neighborhood. A conduit port was dug up adjacent to our 40+ year old tree, and what I assume are it's extensive root system. Since then, the tree which was regularly watered in...
I used Telus’ online tool to register my change of address and move internet service to my new home. The tool confirmed that no technician was required for service to be provided at the new address. However when I got there, it turned out that they d...
We had the fibre optic install done in our neighbourhood back in 2022. They needed to cut a piece of our sidewalk in order to install the lines. No one came back to repair the sidewalk. It has been sitting there open with a pylon now since June 2022....
