Internet & Home Phone
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DCHP allocation of IP addresses limitation?

I have added a 14 ports Thunderbolt dock to my new Macbook Air running MacOS Monterey.The Internet is connected to that dock and then to the Macbook via a T3 connection.The network IPv4 address is via DHCP, but the IPv4 address that I get starts with...

Call Back Feature

The call back feature isn’t working. Every time I select to use this feature, I’m told that I’ll receive a call back. When my phone rings for the call back, I answer it and then the system gives me the message that should be given if it reaches my vo...

JayKob by Just Moved In
  • 5052 Views
  • 11 replies
  • 0 kudos

Resolved! Cannot send email using Outlook

I recently switched to the Telus network, and I am very happy with the speed and stability. I have a POP account in my Outlook, and I can receive all emails without trouble. But I noticed that I could not send emails when connected to the Telus netwo...

Da-Dai by Friendly Neighbour
  • 3954 Views
  • 11 replies
  • 0 kudos

Resolved! DFS Channel Selection Frustration

Good day all.This post is part rant and part question. Short version; I live in a condo which means WiFi channels are crowded, even the 5GHz band U-NII-1 and U-NII-3 are busy. I've seen upwards of 24 AP's on channel 44 alone. The 2.4 GHz band I gave ...

New internet, not getting close to 2.5gb

Hey, So we signed up for internet on the 7th and we selected their 2.5gb internet as it is the best offered. The best we have seen is 1gb download. I called and talked to Telus and they sent their technician back in to check and he said everything lo...

adamsfu by Just Moved In
  • 695 Views
  • 1 replies
  • 0 kudos

WiFi 6 With Home Phone

Thanks in advance to those of you that take the time to answer questions for those of us that are less technically proficient. We have Fibre 1gb, Optik TV (hard wired) and home phone. When we switched from Shaw, the tech told us that the Telus modems...

gbudd by Just Moved In
  • 1390 Views
  • 3 replies
  • 0 kudos

Legit or not?

I got a marketing promotion through the phone saying I can get 1.5 GB Mbps, TV with 140 channels and 8 Theme packs, and Landline phone for only $100 a month. However, their email was sent from [email protected] and a callback number. I tried ...

frozened by Just Moved In
  • 941 Views
  • 1 replies
  • 0 kudos

IPv6 for business static IP

Hi Telus, This is about the same thread already answered:https://forum.telus.com/t5/Internet-Home-Phone/IPv6-not-working-Vancouver-Business-PureFibre-debugging-with/m-p/77894#M13494 I would like to check if the answer is still the same after 5 years:...

sinofool by Just Moved In
  • 3417 Views
  • 20 replies
  • 1 kudos

Resolved! SFP Switch in front of Telus Network Access Hub

Currently I have Telus 2.5G internet. The green fibre along with the nokia SFP module is attached to the Network access hub (acting as a router too). However I also bought the 5 static IP package and I'd like to utilize it. I bought a TP-LINK SX3008F...

feiya200 by Neighbour
  • 3631 Views
  • 5 replies
  • 0 kudos
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