TELUS Neighbourhood

Miles2024

Recently I switched my mobility plan from Fido postpaid to Telus prepaid, but something strange happened: - I'm not able to make or receive phone calls, while I'm able to send or receive text messages, from my cell phone, Honor X50i (released in 2023...

Miles2024

I have Internet 75 package. The Wi-Fi connection seems not stable recently. Most of time it's OK, but sometimes pretty slow. Link speed from my laptop (supporting Wi-Fi 6) varies between 11 Mbps and 144 Mbps, and drops to ~1000 kbps at times. Downloa...

Miles2024

Yes, I did. After searching, I find the problem is the Honor X50i does not support all of the 4G bands offered by Telus, nor does it support the 5G bands at all. Solution is to buy a compatible phone to use the Telus service.

Miles2024

Thanks for your reply. I reset the T1200H to original factory settings last night, and things seem to be back to normal. The Wi-Fi speed appears to be faster than before - at least for now. I will keep watching the situation. BTW, Will Telus charge m...

TELUS Neighbourhood

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Can't make or receive phone calls using Telus prepaid service

Unstable Wi-Fi connection (never happened before)

Re: Can't make or receive phone calls using Telus prepaid service

Re: Unstable Wi-Fi connection (never happened before)