After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have 1 gig home internet plan which is not even close to 1 gig speeds. I reached out to customer service and they were horrible. I even showed him how slow the speeds were through some video conferencing they asked me to join. I kept on requesting ...
I made an internet contract with Telus last year.The contract is as follows. However, unlike the contracted amount, the Internet billing price has increased since last March($78.75 -> $88.35 -> $89.25). I am asking for a refund for my excessive payme...
Trying to open port. Went to Firewall -> Special Applications and then entered in the 2 ports ,I want to open, but it's asking me for a public port. What should I use as the public port?
I used to have a 300 plan but downgrade to 250 recently because Telus don't offer anymore 300 plan. After the plan change, the speed is not even meeting 200. I did the speed test for a couple of days and it max show 100 and most of the time is less t...
the Telus technology changes very quickly.A member of my family as a wifi 6 hub with 2 wifi network on, one being a guest network. I have 2 questions:1 - He can use the Telus Connect app to change the password of the guest network if he wishes too. H...
Telus cut off my internet service and broke the contract I signed without my request and now, after hours spent with custom service they forced me to sign a new contract, they are charging me almost 3 times the price. Be careful because it appears Te...
I have a Telus vault in my yardThe top riser is angledWho do I contact to have it changed to a level one
I have recently moved my Netflix subscription to Telus and installed a new Ubiquiti-based home network at about the same time. Since making these changes, I have been unable to use Netflix on my ageing Samsung LED Tv (2011). Netflix runs fine on a Wi...
Why won't my SMS work? used msg.telus.comChris
I am in rural Alberta, I need to widen our driveway but there is a communications box in the way. Cannot find who to call or ask about this. When First Call went through, they didn’t know either. There is also an exposed temporary line that still has...
