Internet & Home Phone
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Resolved! I was just upgraded to wifi6 equipment

but I didn't realize it would nuke any connection to my smart bulbs, plugs, and Google speakers. so I bought a Dlink 1750 router, hoping I could hook that up to regain the 2.4 / 5.0 frequencies to operate them with. no such luck; it may be a faulty D...

boothter by Neighbour
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Modern landline

I have TELUS fibre to my home and my landline operates via the fibre. As I understand it the ONT in my home includes an ATA which alows my to use an old fashioned phone. My question is there an ONT available that would allow me to use a SIP phone. My...

rdyck by Neighbour
  • 1654 Views
  • 3 replies
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Suspected tree damage

Last year Telus contractors installed the fibre conduits and lines in our neighborhood. A conduit port was dug up adjacent to our 40+ year old tree, and what I assume are it's extensive root system. Since then, the tree which was regularly watered in...

mawtn by Neighbour
  • 906 Views
  • 1 replies
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Telus delays to relocated service

I used Telus’ online tool to register my change of address and move internet service to my new home. The tool confirmed that no technician was required for service to be provided at the new address. However when I got there, it turned out that they d...

Badmove by Neighbour
  • 670 Views
  • 1 replies
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Resolved! Internet disconnected without consent

Hey!I had a missed call today from a Telus agent saying that someone said they moved into our apartment and we were getting disconnected.We didn't get home until after normal buisness hours, but became very disappointed that we were cut off from our ...

Cant port forward 25565 for minecraft server

There are no options on my router login to even access port forwarding. I have a Telus Network hub. I also can't login to 192.168.1.254 I have to go to 192.168.1.63 and there are no options on my page to port forward. I would upload a screenshot if I...

Fibre terminal?

I am trying to install a Wi-Fi hub… I do have fibre, or at least I have been led to believe so, but my fibre terminal is not one of the two options described in the hub installation instructions - It is quite small, maybe a bit bigger than a deck of ...

MarieJ by Neighbour
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  • 2 replies
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