After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am pretty new telus subscriber, I was happy to hear they offered 3gig speed.However I am pretty confident I am only getting 1GBE speed now. How can I verify before contacting support?According to ookla speedtest I am getting nearly symmetrical 1g u...
I have fibre Internet, home phone and Telus security. Whenever my Internet goes down my home phone is also down. Can’t dial out or receive calls and the phone is basically dead until the Internet comes back up. So I’m guessing that my security system...
Telus has just sent me a cable modem for my new internet service but i currently have DSL so i have no coax outlet to connect the new modem to. How am i supposed to connect the new modem?
Do I have to have a separate router or will the Telus fiber optic modem do the job?
I recently changed from Shaw to Telus based on a customer service representative somewhat overselling Telus advantages to me. For context: I have the Fibre500 and the Boost Wi-Fi 6 in a 3 story townhouse ~1200 sq ft. Unfortunately, we have several de...
I'm in Langley BC and I've had my internet disconnect intermittently since Dec 24 2023. This affects Optik TV as well as the picture will become choppy, or will freeze, or will just outright lose the picture and the box will display a message indicat...
Hello on the day my billing cycle reset, it was reset to 37.5 gb and not 0 and while I used a few hours of streaming and gaming a day, my data amount left now stands at an shocking 21% usage in 3 days. This is extremely anomalous, Explanation?
Strange one here:Recently downloaded a very large game on my PlayStation (wired connection)While the download continues (48G took 45 muniutes) ALL other wired devices on my home network showed timeout issues and couldn't access the internet while the...
Hello,This is very frustrating, that the optical moderm will disconnect the ethernet devices every 60 minutes.Then will not resume the connection unless hard reset the moderm. Is it a faulty moderm or Telus has backdoored my moderm or something?Symto...
How to disconnect other people phones from our wifi
