Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Buzzer not working after internet installation

Hi everyone,Wonder if anyone has issues with buzzer stopped working after Telus installed internet 75 in my apartment. Apparently it’s using the same phone jack for both internet and buzzer. Any suggestion is much appreciated. Telus is not taking res...

lliew by Just Moved In
  • 2 replies
  • 0 kudos

Slow Internet Speeds ( Gigabit Plan )

I recently made the switch to gigabit internet and was quite disappointed to see that there is no significant improvement over my previous plan (150). I understand that speeds may vary and that speeds are device dependant. I also understand that over...

Alexa and Optik

I cannot get these two connected. My Alexas (I have 3 in the house) are all working properly. They and my TV and my app are all on the same network (and I checked twice) but when I try to follow the on line instructions to connect them, my app cannot...

Daryl5612 by Just Moved In
  • 1 replies
  • 0 kudos

TELUS Gmail on Outlook 2003

Getting your TELUS Gmail platform email on Outlook 2003 is possible and works quite well. Here is my process. I was also able to add my Gmail.

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jhl by Just Moved In
  • 0 replies
  • 0 kudos

Email password issue

Hello. Every other day I get a message saying “Password Incorrect” for my telus email account and the system wants me to “Enter the password for the IMAP account “Telus”. I’ve of course changed the PW through the “forget” section of webmail and then ...

Phx1845 by Neighbour
  • 8 replies
  • 0 kudos