Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Fibre Line Broken

I moved into a new built property in the first week of September and got telus to come install my internet. Turns out my Fibre lines are broken somewhere from my house to the junction box. Its been a month now without internet and I have been waiting...

Arasool by Neighbour
  • 2 replies
  • 0 kudos

5G Issues continue

I still can't solve the issue. Last week I discovered that my 5G network on my PC had disappeared from the list of available networks. However, on my ipad there was no problem - still connected to 5G. I have tried to "talk" to someone, but apparently...

Di444 by Organizer
  • 5 replies
  • 0 kudos

Basement Suite Wifi

HI all,I am not super tech savvy, and I need help figuring out internet for my basement suite tenants. Looks like I have the Nokia ONT (is that right?) and the NH20A on the first floor, and the Wifi 6 boost upstairs in our main living area. The basem...

jcban by Just Moved In
  • 1 replies
  • 0 kudos

PureFiber - when will it be available in my area

So, I just recently upgraded my internet. I was pretty shocked to find out that I can't get PureFiber in my neighborhood. Which leads me to ask.... When will it be installed in my area?Is there a map somewhere that shows what areas are going to be up...

tstorzuk by Friendly Neighbour
  • 12 replies
  • 0 kudos

questions about upcoming drop install

I'm a current Shaw Cable internet-only customer (no TV or phone), and I just signed up with Telus for 1Gig PureFibre (again, internet only). My bungalow in the Edmonton suburb of St. Albert was built in 1960 (Telus fibre was just rolled out to St. Al...

canadave by Neighbour
  • 2 replies
  • 0 kudos
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