Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Upgrade to 300/300 from 150/150

I thought it would be a hot topic in here. I don't see anyone talking about it. Did anyone on 150/150 fibre upgrade to 300/300? It is my understanding that most of the area served by 150/150 fibre qualifies for 300/300. I would like to know people's ...

vishwa by Leader
  • 2 replies
  • 0 kudos

Cannot set up service at new address

I am in the very stressful process of moving from a home i own to a rental property. I called to disconnect services at my current location and establish connection at my new location. I have been told that due to neglect of the previous tenant i am ...

Opal by Friendly Neighbour
  • 15 replies
  • 0 kudos

T3200M Bridge mode and Wifi Boosters

Okay NFtoBC and all you brilliant minds!Here's one for you seeing how you are so knowledgeable.. I have 150/150 coming into basement of 3 storied house into distribution panel. From there network cables to every room in the house. The old SHAW set up...

PL by Coach
  • 9 replies
  • 0 kudos

Resolved! TELUS Smart Hub ZTE 275F won't connect

Since about 11:45 MDT yesterday morning, mt Smart Hub (which is my sole home Internet connectivity) has gone offline. I have rebooted it multiple times and tried to reconnect it within its admin page. The LEDs on the device indicate that everything i...

Jay911 by Just Moved In
  • 1 replies
  • 0 kudos

Can't access router admin page via wifi

Hi,I'm having a weird issue after getting my purefibre internet/tv setup a few weeks ago and the telus tech wasn't helpful. My current setup:- T3200M, ONT installed in upstairs smart panel- Telus-provided wifi extender (WEB6000Q) installed on main fl...

ctech by Friendly Neighbour
  • 6 replies
  • 0 kudos

Actiontec t3200m not working

My router is not working, the internet light is yellow and the wifi light is green. I have already tried restarting and resetting it, help!!

yongo by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Smart Steering

Okay GuysYou're a wealth of knowledge so I'm asking again. I have 2 Wifi boosters running and I have the 2.4GHz Wifi on the Actiontec T3200M running with a different SSID so I can have a guest network. If I was to enable Smart Steering it says If Sma...

PL by Coach
  • 7 replies
  • 0 kudos

Resolved! WWE online

Hi,Hope somebody can help me. We subscribe to WWE network for my son. He normally watches online. Was working with SHAW, but can't get it work with Telus. I'm on PureFibre and don't have email accounts, but they did give me one for free. When I try t...

PL by Coach
  • 3 replies
  • 0 kudos
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