Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! 1.5Gb/s Internet offering...

Good day… I see in my area Telus is starting to offer a 1.5Gb/s download service… Terrific news for us… My question pertains to what equipment we must now utilize to benefit from this additional speed…First, and please correct my if my impression is ...

DrPacman by Rockstar
  • 12651 Views
  • 9 replies
  • 0 kudos

Resolved! WiFi keeps dropping on all handheld devices

We have 2 iPhones and two ipads and the WiFi connection keeps dropping. The solution has been to turn off wifi and then back on. This is good for short periods. Using the PC last week and the wifi kept dropping there too. I'm sure we need a new modem...

rsayle by Neighbour
  • 7386 Views
  • 1 replies
  • 0 kudos

Resolved! Getting Pure Fibre in my Strata Area

Moved into a new development of about 40 Townhouses 2 years ago, didn't realize that its a Shaw Exclusive area. I have spoke to head of our Strata and was told that if Telus could come in and get their service in our area for no cost to the residents...

LowG187 by Neighbour
  • 5411 Views
  • 5 replies
  • 0 kudos

Resolved! Boost wi-fi and moca

Hey guys, I've had PureFibre Gigabit for a few months now. Ethernet speeds are blazing but haven't been happy with the wi-fi coverage. So, I have the Boost Starter 2-pack arriving soon and have some questions about installation and function. Since i ...

alf3124 by Organizer
  • 2904 Views
  • 2 replies
  • 0 kudos

Spec for fibre cabling? Would like to relocate ONT

Hello, I had Telus fibre installed in my house in Nov2019.Overall I am very happy with the install and service. However, the ONT is currently in my garage and I would like to relocate it to my mechanical room where the rest of my network equipment is...

Resolved! T3200M can I set up a VPN

If I cannot as I have looked thru the admin console, is there a router upgrade from Telus that will let me configure a vpn? Tx

WillieB by Neighbour
  • 4271 Views
  • 1 replies
  • 0 kudos

re Email move to Gmail aliases

I have received notice that my Email is being moved . I have 3 mailboxes ( accounts) with 4-5 aliases in each account . only a couple of the aliases for each account are recognized by gmail and receive a redirect prompt when entered in telus webmail ...

johnm1 by Neighbour
  • 1376 Views
  • 0 replies
  • 0 kudos

High Loaded Latency

I have fibre internet but I'm seeing quite high loaded latency compared to when I was using Shaw internet. Did a bit of digging only about loaded latency and it sounds like it's possibly an issue with the Telus modem not dealing with house traffic we...

Gandrel by Neighbour
  • 1546 Views
  • 0 replies
  • 0 kudos

Resolved! Network for wi-fi boosters

When I add a wi-fi booster (starter) pack to my network, should I be using a different network ssid than my current one? That's not how I expected it to work, but the documentation implies that you set it up with a new network name. Thanks,Arthur

Trending tags
Friendliest neighbours