Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Speed test

I ran the speed test as our home wifi is slow and our devices keep losing the connection. The speed came up as 12.5 mbps and then the screen asks if I am happy with the results. What is a satisfactory speed? The screen doesnt tell you if this is in t...

Resolved! Email Notification

Am I able to turn off "email notification" within the forum? Every time someone posts on the forum, I receive an email.Thank you!

IPv6 Connectivity on 5Ghz Band

I have a T3200M dual band router. I'm running Windows 10 and I'm using a USB Wireless Adapter with a Realtek 8812BU chipset. I've tried different drivers for the USB adapter but they all have the same symptoms. If I connect on the 2.4Ghz band I have ...

GoodIPv6.jpg NoIPv6.jpg Adapter Status.jpg
Byte-Wyse by Friendly Neighbour
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Boost App showing poor performance

I have Telus Boost set up at home - using 5 routers as my house is quite large. Performance is generally good.A firmware update was done on the boosters a few days ago (Sept 23 2019) - this appeared in the Telus Boost App notifications area. I have n...

On Going Web Mail Problem

Hello fellow forum neighbours. Please don't "gang up on me" for posting this - I feel your pain.My Telus webmail was "hacked about three years ago - Needless to say, it was an absolute nightmare.I switched to a account, and have never had a...

Wifi booster setup

When setting up the wifi boosters I go through the instructions and when I’m done I unplug in the Ethernet to one of them and the red might comes on. While the boosters are connections via Ethernet they work fine but once I move one it stops working....

Rc3061 by Just Moved In
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Webmail currently down in Courtenay, BC

Received a message from Telus that they had a temporary fix for my email on Friday Sep20 p.m. Called back on Sat. and the fellow said they could provide a temporary mailbox with an alias to my original .net address. After 30+ mins on the line he said...

TB1081 by Organizer
  • 1 replies
  • 0 kudos

Telus as a best network !

I have not seen a more reliable network than telus, we are using telus from a long time, we just got telus optic fibre, the speed is just amazing. Can handle 20 devices on the same time. Good luck to telus optic fibre and making the life better. Most...

Knight by Just Moved In
  • 1 replies
  • 2 kudos
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