After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have two issues going with Telus and work with two contact persons. However, they don't reply anymore, and they don't call back anymore. Every time I contact support, I am in contact with the Philippines. One would sort something out for me, but sh...
What is the purpose of the ONT?Is it simply to convert the fibre to rj45 or does it do other tasks?The reason I ask, is I have read that you can put a switch after the ONT and have one port of the switch go to the T3200 and the other port from the sw...
For the past week, my house has been experiencing various issues with internet connectivity - and the local Telus technician hasn't got a clue as to what is going on (he's replaced out router and checked all our cables), hoping I could get a hand her...
I ran the speed test as our home wifi is slow and our devices keep losing the connection. The speed came up as 12.5 mbps and then the screen asks if I am happy with the results. What is a satisfactory speed? The screen doesnt tell you if this is in t...
Am I able to turn off "email notification" within the forum? Every time someone posts on the forum, I receive an email.Thank you!
I have a T3200M dual band router. I'm running Windows 10 and I'm using a USB Wireless Adapter with a Realtek 8812BU chipset. I've tried different drivers for the USB adapter but they all have the same symptoms. If I connect on the 2.4Ghz band I have ...
As per earlier post recommendations, Here is the email copy I sent: I would like to report Grafitti on the Telus box across the street from my house. Location: west side of Crown street between west 18th and 19th ave, Vancouver. See attached photo. A...
For the email outage, in addition to a few hundred dollars of credits and free Internet for a year. I'm actually really impressed by the response. It may have a been an unacceptable technical issue, but they made up for it.
I have Telus Boost set up at home - using 5 routers as my house is quite large. Performance is generally good.A firmware update was done on the boosters a few days ago (Sept 23 2019) - this appeared in the Telus Boost App notifications area. I have n...
Hello fellow forum neighbours. Please don't "gang up on me" for posting this - I feel your pain.My Telus webmail was "hacked about three years ago - Needless to say, it was an absolute nightmare.I switched to a gmail.com account, and have never had a...
