After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Have called tech support numerous times over the last 6 months....internet disconnects.Wired ConnectionInternet disconnects for 10-30 seconds (every 2 minutes, sometimes might get 1/2 hr of connected time, then disconnected)Techs support says everyth...
I got blocked from my own laptop and printer!! They are both identified as PARENT ( not child) so there should be no restrictions at all, and yet I'm blocked. Why??Also, I have restrictions on my kid's phones but I'm not sure it's working. Can they c...
Is waiting for a Call Back slower than usual today? I am asking this Saturday, September 28, 2020.
I noticed there was a thread for this a few months ago and I just recently switch to Telus PureFibre and it seems to be routing me to the incorrect server I should be playing on us.west-2 (Oregon) but for some reason I get routed to either us.west-1 ...
On one phone we get the mail from Gmail and Telus using the Gmail App. We would prefer using the generic Apple mail app. How can we program this. It was such a bother to get even this far so we might have to stick with Gmail . What to do? Thx
Nudging on this one again - hoping the TV product managers are still looking at this. Until all of the TV channels offer VOD content (looking at you TCM cough cough) in Canada, this feature would be great to have. While I don't mind the Telus STB's, ...
I have had several days of large unexplained dats usage increases over the last three months. We have one less cell phone being used during that time with no additional devices in the house, Anybody have any ideas? Beginning to think someone may be j...
I was connected to fibre a few days ago. AND this evidently automatically connects you to voicemail. A fine feature I am sure.. if.. you were told about it and given instructions on how to set it up. So.. because they did not.. I had several importan...
Hello, For security, I would prefer to use OpenDNS servers instead of the Telus DNS servers. I have changed the DNS servers in the Advanced Settings admin page in the Actiontec modem gateway. However, some devices in my home (I.e. Chromecast) are con...
Hello there, new in this forum, but long time Telus customer. I recently moved to my new apartment and WIFI is very poor in my bedrooms. Telus tech couldn't find a wired port (ethernet/coax) in the bedrooms to hook up the WIFI extender nor the second...
