Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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incorrect wifi password

Our struggles with telus internet continue.... Hooked up the gigabyte package last month. Have been fighting it ever since. For the longest time, all the devices were getting kicked off the wifi at the same time. Nothing could reconnect until we unpl...

Brian9 by Organizer
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Internet Upgrade

If I increase my internet package from Optik 50 to Optik 75, will I require a new telus box and does a technician need to come to the home?

Resolved! Outlook 2013 will not work wtih the new Telus Gmail migration.

On Tuesday I was migrated to Telus email powered by Google. I am able to receive my telus.net emails on the Gmail website.I called Telus tech support and was told politely that as I was able to get my mail online and on my phone that Outlook 2013 was...

Dave49 by Organizer
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  • 10 replies
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Rural internet location qualifications

Looked up my address and it doesn’t qualify for the Telus hub. In the right location I can get a single bar on my iPhone XSmax (I only mention the model because I know different phones represent signal strengths differently). Been suffering beyond po...

dwest by Organizer
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  • 5 replies
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Telus Boost better than Google Nest Wifi?

I find that the fastest Mesh Network is the Telus Boost network, but only if you set it up properly. Equipment needed:1x Telus Wifi Hub Modem (Arcadyan, all white model)3 x Telus Boost Mesh Points3x MOCA 2.0 Converters (optional if you are using Cat/...

ShawSpy by Organizer
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  • 4 replies
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Running broadband line to rural property

We are buying a property nw of Calgary (4 km north of Shane Homes YMCA) and need wired internet. Who can we connect with in Telus that knows if this is possible and how much it will cost? We are asking Shaw as well. Customer service has no clue. And ...

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