Internet & Home Phone
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Optik TV + Asus Rt-AC3100

Hello all, I've had fiber for few years now which has working fine with my Asus Rt-ac3100. Yesterday i got OptikTV installed but could not get it to work, the box would initialize and play for a few seconds then show up a connection error. Turns out ...

Pabla by Friendly Neighbour
  • 4849 Views
  • 6 replies
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My Wi-Fi App

When I select "Network", My Wi-Fi App tells me "You must be connected to your home network to add, view, and manage boosters" . The trouble is I AM connected to my home network. I have learned that I can get out of this state by powering down my thre...

Email confirmation from Interac

I am trying to set up auto deposit with my bank and Interac says they will send an email to confirm and for me to agree and give the go ahead but they say it is my Telus webmail configuration which is not allowing that email to get through. Any help?

JDP by Friendly Neighbour
  • 4491 Views
  • 9 replies
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Telus mail switchover

Ok so I did everything i was asked to switch over to the gmail powered version at the end of July, choosing a 6th Aug date. So last week I get the same request to switch over which i ignored. I've just gotten a reminder so i decided to check out out....

Issue with Wi-Fi

Recently I have been getting ping spikes on Wi-Fi while playing games like League of Legends, I've never had this issue before. It would spike to 200ms-500ms every 3 mins. I do not have this issue with ethernet. Should I contact Telus Customer suppor...

Internet sucks

Why is it that when you sign a contract with Telus, your service goes to **bleep**. Then your told for a nominal fee you can upgrade. Everything is nothing but a money grab! People are not made of money, and I believe Telus doesn’t care about the lit...

Timesup by Neighbour
  • 1468 Views
  • 1 replies
  • 0 kudos

Migrating to Gmail - Verify contact information

Hi, At the moment, I am attempting to help a friend, who is blind, migrate from the Telus mail system to Gmail. She received the email inviting her to migrate, and to arrange a date for the migration, but when I am going through the process, I get to...

premcomp by Neighbour
  • 3615 Views
  • 6 replies
  • 0 kudos
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