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Telus leaving customer on hook

Just Moved In
Just wanted to let everyone know what kind of company Telus is. Telus installed fiber optic lines in North Delta and I was super excited, but that was short lived. They needed to cut trees to install the fiber lines, but they butchered the Cherry tree that was in my front yard, it caused the tree to die and had to be removed. This cost me a lot of money and also caused the city to charge me for the damage Telus caused to the tree. I have been trying for this company to take responsibility, but they refuse. They admit to cutting the tree but wont admit the damage they caused and wont admit it to the city. I dont have big pockets like Telus to pay for their damages. They say the "Future is friendly" and they are a Neighbour