Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Can't Upgrade to Unlimited Data

Hi, My house is currently being charged $45 extra every month for additional data. However, when I tried to upgrade to unlimited data online it says "you already have unlimited data." Is anyone experiencing the same issue? Paying extra money and have...

faketom by Just Moved In
  • 2 replies
  • 0 kudos

Waiting time to speak for represenatives

We recently changed our services from Rogers and Shaw and over the past two weeks I have spent more time on hold with Telus then I have with Rogers or Shaw in almost 20 yearsIs the customer service really this terrible that wait times are 1-2 hours e...

Kim62 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! "All circuits are busy"

Greetings,I'm trying to call Duraflow: 1-866-488-9399 However, I've been getting an automated "We're sorry, all circuits are busy now. Please try your call again later." I've been trying to ten days. Is there any way around this? I can't find any oth...

Shane by Leader
  • 6 replies
  • 0 kudos

Internet cutting in and out!!!

My internet has been cutting in and out all day since they did this unnecessary update I live in Kelowna. Is there anyone else with this problem?

Telus Boost maximum connection speeds!

Hey Guys,I have the TELUS gigabit, works great with the wired connections but I have the TELUS boost starter pack and expansion throughout the house. One basically on each level. I just for the life of me can’t get Wi-Fi speeds to exceed 250 mbps dow...

Haussie by Organizer
  • 1 replies
  • 0 kudos
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