Is there currently an outage in the Edmonton area? Our internet has been
working only sporadically for the last 2 days. It is currently not
working at all, and we have restarted and checked connections etc many
I bought a 3-pack Google Wifi and was setting it up when I noticed that
only the second port on my T3200M is available. Ports 1,3,4 are all
being used. So my question is, do I need to unplug whatever is connected
to port 1 and plug in the puck to por...
I have a telus smart hub with the wireless internet 250 plan. I live
rural outside of Vernon BC so wireless is my only option. So far it's
been great & I have no complaints it's just that I don't understand the
data usage #'s. Telus gives me a daily ...
Hi there,I'm unable to access certain websites while others I can no
problem, however the majority of sites I can't access. This happens on
Wi-Fi and Ethernet. This happened last month as well but it seemed to
have cleared up after a couple days. For...
Hey peeps, I’ve got a slightly complex issue, but hoping someone can
help. About 3 weeks ago, I had a technician come out to my house and
move the ONT Fibre box. Long story short, when I bought my house last
year, the previous owner had tossed all th...
I have had an issue with my PVR (needed to be replaced) and had to wait
both times almost 2 hours on hold. I think this is very unacceptable for
a customer wanting to give them my business. I finally have quit my
I always have buffering when I use my Chromecast, and my internet is
very slow.I have tried all the fixes for buffering.My friend was over
and she opened her tablet to play a game, but could not because of the
wifi buffering/dropping. At the time onl...
Hi there, I use ZTE MF288 provided by TELUS. Whether it's possible to
use the device with a VPN to connect a remote PC? I have a laptop with
Windows 10 installed. Does the smart hub come with some built-in VPN or
I need to take advantage of some addi...
I have a rack mounted switch with SPF ports and adapters coming, trying
to remove anything provided from Telus that really doesn't need to be
part of my network. Get rid of bulk, get rid of transition points etc. I
have 300/300 not that it matters, b...