Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Home internet not working

Is there currently an outage in the Edmonton area? Our internet has been working only sporadically for the last 2 days. It is currently not working at all, and we have restarted and checked connections etc many times.

Kpmacd by Just Moved In
  • 1 replies
  • 0 kudos

Google Wifi setup port

I bought a 3-pack Google Wifi and was setting it up when I noticed that only the second port on my T3200M is available. Ports 1,3,4 are all being used. So my question is, do I need to unplug whatever is connected to port 1 and plug in the puck to por...

Naiar by Coach
  • 2 replies
  • 0 kudos

Telus Smart Hub data usage timing & accuracy

I have a telus smart hub with the wireless internet 250 plan. I live rural outside of Vernon BC so wireless is my only option. So far it's been great & I have no complaints it's just that I don't understand the data usage #'s. Telus gives me a daily ...

Lornetoo by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Unable to access certain sites on Wi-Fi and Ethernet

Hi there,I'm unable to access certain websites while others I can no problem, however the majority of sites I can't access. This happens on Wi-Fi and Ethernet. This happened last month as well but it seemed to have cleared up after a couple days. For...

CMster by Neighbour
  • 6 replies
  • 0 kudos

Telus PIK NOT working! Oct 7/2018

Telus your PIK TV stopped working... Tried to view after logging in on Microsoft Edge and Google Chrome. Telus what's you ETA on a fix? Thank you

troybox by Friendly Neighbour
  • 1 replies
  • 0 kudos

Why do they not have good customer service?

I have had an issue with my PVR (needed to be replaced) and had to wait both times almost 2 hours on hold. I think this is very unacceptable for a customer wanting to give them my business. I finally have quit my services

wifi issues

I always have buffering when I use my Chromecast, and my internet is very slow.I have tried all the fixes for buffering.My friend was over and she opened her tablet to play a game, but could not because of the wifi buffering/dropping. At the time onl...

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Can ZTE MF288 Smart Hub work with VPN services?

Hi there, I use ZTE MF288 provided by TELUS. Whether it's possible to use the device with a VPN to connect a remote PC? I have a laptop with Windows 10 installed. Does the smart hub come with some built-in VPN or I need to take advantage of some addi...

Can I get rid of the Alcatel Lucent

I have a rack mounted switch with SPF ports and adapters coming, trying to remove anything provided from Telus that really doesn't need to be part of my network. Get rid of bulk, get rid of transition points etc. I have 300/300 not that it matters, b...

Cizuz by Friendly Neighbour
  • 3 replies
  • 0 kudos
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