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Bruce88
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Joined 6 years ago
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Wifi Connection Issues
So I am a new Telus user who decided to get the 1giga bit plan. The internet works amazing on my gaming devices since i have them connected via ethernet cable. Issue is with the Wifi connection. I am consistently disconnected from my laptop and my Iphone is always having issues with loading up videos/posts. I will try to watch netflix/youtube videos and it will always take 5 minutes before it starts to work. I have the modem right next to me so i don't understand what the issue could be. I find that whenever I'm not on my phone for an extended period of time, once I try using it, it will take 5 or so minutes for the internet to start loading in reddit posts or instagram posts. My phone is fairly old, although it's only a 6S. Its really unfortunate that it is working this way as i was really looking forward to something reliable and fast but I keep having these loading issues and connection dropping issues. Hope someone in the community can provide me some info on how to fix this issue. Hopefully its just a simply configuration issue within the modem because this is being frustrating given that it's only been a lil more than a month now that I've been using PureFiber.Solved6.5KViews0likes5Comments