TELUS Neighbourhood

joewilliamsca

HiDoes anyone know if the version of MoCA with the new NH20T and the Boost Wifi 6E is using MoCA 2.5, or is it 2.0?I’m thinking of upgrading my old MoCA 2.0 adapters if the new devices are using 2.5Thanks!

joewilliamsca

I have recently upgraded to the new Telus TV+ service. I was sent a single Google digital box, which I don’t need, since the TVs in my household have an AppleTV attached to them. Is there a way I can send the Google box back to Telus? Calling support...

joewilliamsca · 04-25-2021

I have just run into a problem recently where the Telus My WiFi app will not show my 5 wifi boosters that I have on my network. All 5 of my boosters are hard wired throughout my house with the TELUS moca adapters, and they work great. For some ...

joewilliamsca · 02-21-2021

Hi all, Is there a recommended 3rd party DNS service that I can use with Telus (OpenDNS etc) that has family filtering? - Its only for accidental viewing, I don't have people in my house that will try and work around the filtering, and set up a pr...

joewilliamsca · 11-29-2020

It looks like the partner portal that TELUS has with Norton is still using an out of date version of Norton Here is a screenshot of the error from my Mac that's running Big Sur. The version of Norton that's crashing is 8.5.7f25 (which is the versi...

joewilliamsca · 02-21-2021

Hi Airwick I took a different approach here. I have been a TELUS customer for quite a while, but making a couple changes with my home network over a year ago has vastly improved my wifi performance. This is what I did. I have tried several d...

joewilliamsca · 12-01-2020

Hey @giantbrownguy and @ThePopper I just tried the portal again this evening, and it looks like the Mac download has been updated. Instead of downloading the old Device Security for the Mac, the download is for Norton 360, which I was able to in...

joewilliamsca · 12-30-2018

We do have an alarm system and it’s all cellular ( no wifi). What i did was pause the internet to these devices, so the underlying MAC addresses are blocked on the network, and everything still works as normal, so I will leave them paused. Thanks for...

joewilliamsca · 12-26-2018

Thanks for the explanation Nighthawk, they looked like a provider of networking hardware (from my google search) but I don't understand why these devices are being picked up by the Telus My Wi-Fi app. If they didn't have access to the internet, t...

TELUS Neighbourhood

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User Activity

MoCA standard with new Telus NH20T and Boost wifi 6E

How to return the Google digital tv box

TELUS My Wi-Fi App does not recognize my boost netwok

Recommended 3rd party DNS service for Optik Internet?

TELUS / Norton Device Security is not compatible with Big Sur. Need the newer version.

Re: TELUS Boost or Google Wifi

Re: TELUS / Norton Device Security is not compatible with Big Sur. Need the newer version.

Re: CyberTAN devices

Re: CyberTAN devices