Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! call control questions

Hello peeps, I installed Call Control due to my phone number being spoofed. Example: Received a call at 7:15 am I ignored then called the number 1 hr later. I woke the person up a they did not call me. Over the last year someone has been calling me e...

checkmate by Friendly Neighbour
  • 7 replies
  • 0 kudos

better internet options in Lake Errock, BC

Hey TELUS, Lake Errock is part of mission, BC. Any ideas when we get better internet options out our way soon? We've got download of 6mp/s. Only two of us at home and nothing else in area. Mission is PureFibre already. Any ideas when your footprint w...

Hamdilch by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! I can't access

Hi guys, i need help on this. I cant access on my desktop but I can access it on my iPhone 5. Can someone help me on this whether what should I do to my desktop browser so I can get into the modem site?

Resolved! No more chat?

Over the past few days notice that chat is not working to communicate with Telus. Has telus discontinued the chat. Always get no chat agent available and then it disconnects.

Timmah by Neighbour
  • 2 replies
  • 0 kudos


How come new customers get really good deals & a free item when loyal customers get screwed after the 2 years is up, Never got a free item but have been a loyal customer for years....

Eo by Just Moved In
  • 2 replies
  • 0 kudos

Internet apps without internet

I saw on another thread that it is possible to access Youtube and Netflix via the Optik apps even without internet service. My uncle does not have internet so when I was over his place a couple of nights ago, I gave it a try. Sure enough, the Youtube...

dciarnie by Organizer
  • 0 replies
  • 0 kudos

Shaw vs Telus impression

I was a Shaw client for over 20+ years and now have joined the Telus band wagon for what I am feeling to be a bit of a mistake. It was sold to me as a fast dedicated service just to find out at time of my installation that I would only be able to joi...

FDz by Just Moved In
  • 2 replies
  • 0 kudos

T3200M and Lennox iComfort E30

Hi, This is my first post here as I'm recently back with Telus after almost 20 years with Shaw. I have 3 Lennox iComfort E30 units in my house. Each thermostat is hard-wired to its own base station, located in my utility room, about 10 feet from the ...

dbor by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Smart sockets

I had a Telus extender which showed me the 2.4 and 5g separately I was able to hook up my Teckin SP 10 smart sockets. The extender has been removed by a TELUS technician due to problems it was causing and apparently he thought we no longer need it. N...

Reneeaz by Coach
  • 5 replies
  • 0 kudos
Friendliest neighbours