Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Why do I still have to pay Telus for email when they've handed my email account to Google Gmail?

I've been paying over $15 per month for Telus webmail (2 email addresses) for years...although most email services are free.Now they've migrated the accounts to Gmail. Can I stop my monthly payments to Telus or will I finally have to get new email ad...

bjaggard by Neighbour
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  • 11 replies
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Resolved! Can I Change the Fiber Optic Cable ?

Hi, I've got a detached garage with a conduit to the house. When I had my ONT installed, it was put in the garage although I had said I wanted it inside the house due to possible damage and moisture in the garage. If I were to buy a 10' fiber optic c...

Brando by Neighbour
  • 7001 Views
  • 7 replies
  • 0 kudos

Resolved! Telus boost ethernet

Can I use the ethernet port on the back of either my 4K wireless set top box or my Telus wifi booster to essentially hardwire a device to it?

Teryl by Organizer
  • 4483 Views
  • 4 replies
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Third party router setup

Hi, I just recently got a third party router, the netgear r6850, and as I was trying to set it up, it wouldn't connect to the internet when I plugged it into the gateway, and the internet light didn't turn on. I tried port bridging with my t3200m, an...

Lemons by Neighbour
  • 2312 Views
  • 2 replies
  • 0 kudos

Tech support

Does anyone have any Way to avoid the interminable wait for tech-support? It is well over an hour according to the latest estimate.My Internet speed is completely gone it is testing at 0.00 download speed and upload speed I’m getting 6.12 and I am no...

ribbertw by Organizer
  • 2388 Views
  • 1 replies
  • 0 kudos

Cannot find DNS servers

I am trying to set up a static IP on my pc but I cannot find the DNS servers anywhere on my routers admin page. I have the ZTE TELUS Smart Hub

Dill1 by Neighbour
  • 1290 Views
  • 0 replies
  • 0 kudos

Resolved! Telus Fibre Optic speed issue

Just Switched to 1Gghz Fibre Optic internet - getting slower wifi than I had with Shaw - how come?I had Shaw 300 and 600 plans, and consistently got close to 300 and 600Mps download speeds with wifi using speedtest app. (iphone xr) - Shaw Modem Bridg...

Devices not choosing to connect to booster

We just got our modem switched to the new Telus wifi hub and added a booster, but I see on the My Wifi app that some devices are choosing to connect to the hub instead of the booster, even if the booster is closer. My room is furthest from the hub bu...

Rin by Neighbour
  • 2503 Views
  • 1 replies
  • 0 kudos
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