Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Where do I login to see my Telus Fibre account

I signed up for Telus Fibre in early July and I still haven't recieved anything from them post install. Shouldn't I be able to see what my plan is, how much data I've used, etc, on the MyTelus site? I added the account number that I recieved via emai...

Raegoul by Organizer
  • 2 replies
  • 0 kudos

Port Blocking in 2019? Cancelling my service after 1 hour!

So, I had Telus Fiber delivered to my house a few months ago, and finally got a good offer for 2 years in the weekend to hook it up. I do a lot of Video Conferencing and Serving for me, friends and family, so I thought ... nice Symmetrical Bandwidth ...

1ronnie by Friendly Neighbour
  • 6 replies
  • 2 kudos

Extending home WI Fi

Just had TELUS pull fibre into my home have 150 speed and Optik TV Four televisions one of them wireless and T3200 and extender. Wifi is a bit patchy in certain areas and I thought adding MESH via Orbi would help. Am I correct in saying I can bridge ...

DrDFA by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Connecting Deco M5 to Advanced Wifi Modem

Hi, I’ve been using the Deco M5 ever since I was with Shaw, in the default router mode. Last week a Telus technician came to my place to hook me up to PureFibre 750, internet only (ONT in garage; advanced wifi modem installed in room on the second fl...

Is there no hope?

No internet signal.No supportLots of moderation though....go team....wouldnt want anybody to find out that crappy customer service is rampant in this industry

Geordie by Just Moved In
  • 3 replies
  • 0 kudos

Telus Public Service Announcements PSA's

I live in Edmonton Alberta and subscribe to Optik TV and am quite happy with it. Since the beginning of August, Telus has several PSA's in rotation for music festivals and a hospital charity in the lower mainland of BC. Did I mention I live in Albert...

DellBlue by Just Moved In
  • 1 replies
  • 0 kudos

Is product/service loyalty a thing of the past.

Dear Telus representative,I thought I would start off by insulting you the reader…. However, I realized that insulting someone I didn’t know would be incredibly rude.On further thought, I realized that to insult someone I know and care for is even ru...

Telus Boost expansion packs

Hello, I currently have a telus boost starter pack and one expansion pack. I need two more expansion packs. My question is can I just add another starter pack, the devices all seem to be the same or do I have to buy two more expansion packs? Thanks i...

Jeremy-eh by Just Moved In
  • 3 replies
  • 0 kudos
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